北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持工程师招聘

[59868892]Robotics Client Support Engineer-浦东

上海ABB工程有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2017-02-12
  • 工作地点:上海
  • 招聘人数:1人
  • 职位月薪:1.5-2万/月
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Mission Statement:
A Client support Engineer is responsible for provide sufficient support to Front end to meet customer expectation, either a LBU, region or an end customer and secures speed of resolution for top issues. This is done by leading cross-functional product support quality issues within Robotics Supply Unit.

Main Accountabilities:
 Work with our internal global service function and international customer’s .Responsible for lead various
1. Accurate and timely information of technical issues reported from our customers concerning products or applications
2. Root cause analyses
3. New solutions from the developers (R&D)
5. Corrective field actions and process for exchanges
6. Supplier and production quality issues
7. Presentations and reports to support customer as well as trust in ABB Robotics

Knowledge, Skills, Experience:
Knowledge – Minimum Bachelor Engineering;
Skills – Communication responsibility is a great part in this position .Skilled with MS Office; Analytical & Technical understanding, Communicative & Collaborate, Service mindset & Customer Focus, Quality mindset
Experience – Min 5 years of work experience as project manager in a service-oriented profession within technical production or support.

职能类别: 售前/售后技术支持工程师

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公司介绍

ABB世界知名技术集团诚聘英才
ABB(***********)是电力和自动化技术领域的全球领先公司,能够帮助公用事业和工业客户提升其业绩,同时降低对环境影响。ABB集团总部位于瑞士苏黎世,在全球100多个国家拥有120,000名员工。至今,ABB公司在中国共拥有23家销售机构以及27家合资和独资公司。

因业务发展需要,上海ABB工程有限公司拟招聘人员:

有意应聘者请将您的中英文简历、学历证书复印件和近照一张寄往本公司,并在简历上注明应聘职位号。或登陆ABB中国网站**************/careers在线申请。公司将为被录用者提供优厚的薪酬待遇和完善的福利保障。面试者将于近日得到通知,个人资料恕不退还。

同时,欢迎熟悉机器人产品及各机器人应用行业的专业猎头公司与我们联系。

联系方式

  • 公司地址:上海浦东康桥创业路369弄5号 上海ABB工程有限公司 (邮编:200131)