Technical Support 技术支持
斯铂格软件（上海）有限公司
- 公司规模：少于50人
- 公司性质：外资(欧美)
- 公司行业：计算机软件
职位信息
- 发布日期：2017-12-07
- 工作地点：上海-虹口区
- 招聘人数：1人
- 工作经验：2年经验
- 学历要求：本科
- 语言要求：英语 熟练
- 职位月薪：0-9.9万/月
- 职位类别：售前/售后技术支持工程师 其他
职位描述
职位描述：
Position Overview:
We are looking for an (experienced) technical support engineer with broad IT Integration Know-How (Business-to-Business) and energy to strengthen our Technical Support Team. You will work with the Global Support Team and provide professtional support services for our large-account customers.
Working Location:
Based in Shanghai.
What we can offer:
1. A great job opportunity with attractive salary package.
2. Working with a talent team.
3. Long-term support on personal career development.
Responsibilities:
Work together within the support team as well as other technical colleagues with following responsibilities:
1. Technical trouble shooting, in the scope of SEEBURGER software products.
2. System remote monitoring for existing customers.
3. SEEBURGER cloud service operation.
4. Other support relevant activities.
Qualifications & Requirements:
1. University Bachelor/Master degree, major in Computer Science, Software Engineering or similarly.
2. Self-motivated, organizational and time management skills.
3. A real team player with initiative and ‘can do’ attitude who learns and adapts quickly in an international environment.
4. Good presentation and communication skills towards customers.
5. Being able to work under pressure, in critical situations and under tight deadlines.
6. Detail-oriented, excellent analytical skills and effective problem solving skills.
7. Technical skills including:
a) Familiar with computer network technologies. Enterprise IT infrastructure know-how is a plus.
b) Familiar with MS Windows Server, RedHat Enterprise administration.
c) Familiar with MS SQL, Oracle or other database administration.
d) Basic Integration know-how with enterprise-level applications, such as SAP R/3, IBM WebSphere, QAD, etc.
e) Basic EDI knowledge such as EDIFACT/ANSI X.12/RosettaNet is a plus.
f) Experiences in software development projects, with JBoss/Tomcat, J2EE, SOA/Web Services related, is a plus.
8. Excellent English speaking and writing skills, German is a plus.
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Position Overview:
We are looking for an (experienced) technical support engineer with broad IT Integration Know-How (Business-to-Business) and energy to strengthen our Technical Support Team. You will work with the Global Support Team and provide professtional support services for our large-account customers.
Working Location:
Based in Shanghai.
What we can offer:
1. A great job opportunity with attractive salary package.
2. Working with a talent team.
3. Long-term support on personal career development.
Responsibilities:
Work together within the support team as well as other technical colleagues with following responsibilities:
1. Technical trouble shooting, in the scope of SEEBURGER software products.
2. System remote monitoring for existing customers.
3. SEEBURGER cloud service operation.
4. Other support relevant activities.
Qualifications & Requirements:
1. University Bachelor/Master degree, major in Computer Science, Software Engineering or similarly.
2. Self-motivated, organizational and time management skills.
3. A real team player with initiative and ‘can do’ attitude who learns and adapts quickly in an international environment.
4. Good presentation and communication skills towards customers.
5. Being able to work under pressure, in critical situations and under tight deadlines.
6. Detail-oriented, excellent analytical skills and effective problem solving skills.
7. Technical skills including:
a) Familiar with computer network technologies. Enterprise IT infrastructure know-how is a plus.
b) Familiar with MS Windows Server, RedHat Enterprise administration.
c) Familiar with MS SQL, Oracle or other database administration.
d) Basic Integration know-how with enterprise-level applications, such as SAP R/3, IBM WebSphere, QAD, etc.
e) Basic EDI knowledge such as EDIFACT/ANSI X.12/RosettaNet is a plus.
f) Experiences in software development projects, with JBoss/Tomcat, J2EE, SOA/Web Services related, is a plus.
8. Excellent English speaking and writing skills, German is a plus.
职能类别： 售前/售后技术支持工程师 其他
关键字： 技术支持, EDI, EAI, 集成, B2B
公司介绍
SEEBURGER is a leading provider of global business integration solutions designed to optimize transactions throughout the extended enterprise by automating trading relationships with all partners, regardless of their size and technical resources. Launched in 1986 to provide integration solutions to the automotive industry in Germany, the company today serves more than 9,000 customers in 50 countries and more than 21 industries through its flagship B2B Gateway and related products and services. SEEBURGER has global offices in Europe, Asia Pacific and North America.
Details please visit ***************** or ****************（中文）.
Details please visit ***************** or ****************（中文）.
联系方式
- 公司地址：地址：span上海市西江湾路388号 凯德龙之梦虹口广场B2106单元（200083）