北京招聘

职位描述：
Strategic Customer Program Engineer (Oracle Management Cloud)

Oracle’s Management Cloud organization is seeking a Strategic Customer Program Engineer to provide enterprise level support to our customers and partners. This is a very dynamic role where you will provide technical assistance and sales support, troubleshoot and resolve customer problems, interface with engineering on various product issues, and contribute to projects revolving around support tools, knowledge management, our growing market place of solutions, and more. In addition to this the candidate will fuel solutions to ensure enterprise deployments make the deepest impact possible across the organization. Oracle SCP Engineers solve organizations’ most challenging problems, including the ones they didn't know existed. They are self-motivated, have an insatiable thirst to learn new technologies and thrive in a fast paced environment. Successful SCP engineers feel comfortable mastering new technologies and come from a variety of business, analytic and technology backgrounds. The OMC SCP engineer will also work closely with sales in a pre-sales engineering capacity for the development of sales opportunities.


Detailed Description and Job Requirements
 
As an engineer in Oracle Management Cloud (OMC) Strategic Customer Program team, you will
· work with customers and partners to deliver successful trial and production deployments, implement customer a variety of technical use cases, and build enthusiastic customer references
· collaborate across the OMC organization to represent the product and technical teams in customer engagements, and work with product management to identify and test new product features and enhancement requests
· deliver sales presentations and product demonstrations to customers, sales staff and field engineers
· support adoption of OMC services during all stages of qualification and development including discovery, planning/delivering compelling demonstrations/trials, and production implementations
· leverage field experiences and best practices to create innovative solutions to push user adoption and maximize the value of OMC
· contribute to marketing activities when required, write and deliver technical presentations, attend and demonstrate OMC solutions at field events, and provide input to the functional and technical elements of tender documents, such as RFIs/RFPs.

Exceptional management, interpersonal, written and presentation skills are required for this position. Candidates should have the ability to communicate and collaborate with technical and non-technical customers in all parts of an organization, from IT administrators, to executive-level stakeholders.

Candidates must also have strong problem-solving skills. They must be able to quickly explore, examine and understand complex issues and how they affect customer goals and objectives. Based on problem analysis, candidates should be able to plan and work with customers and their fellow OMC engineers to implement and manage an OMC project.

Key qualifications for the position include
· 10+ years of experience in IT organizations. Ideally, candidates have at least 2 years of experience in Field/Service Engineering, Consulting or Technical Support.
· A BA, BS or MS in computer science, computer engineering or mathematics, or equivalent work experience.
 
Candidates should have experience in one or more of the following technologies
· Scripting languages, such as bash or PowerShell
· Programming languages and frameworks, such as Java, JavaEE, JavaScript, Python, C# and .NET
· Markup languages, including XML, HTML5 and JSON
· Database administration, including Oracle and SQLServer
· Application server administration, including Tomcat, JBoss and WebLogic
 
Experience in the following areas is of particular interest
· Big Data Analytics
· Log Management and Analysis
· Statistical and Analytical Modeling
· Experience with any of the following products
· Splunk, Sumo Logic, Loggly
· AppDynamics, New Relic
· SaaS-based IT operations management solutions


Requirements:
Experience with a broad range of technologies and an ability to utilize them to solve customer problems is essential. Well qualified candidates will be familiar with all flavors of UNIX (Linux, OEL, Solaris, AIX, HP-UX), LDAP, Windows, and Mac OS X. A deep understanding of relational databases, various middleware technologies, and application languages is expected. Ideal candidate will have a breadth of experience with heterogeneous/multi-vendor application technologies – in development, deployment and administration.

Experience with- and ability to self-direct the use of Virtualization technologies for bringing together aforementioned OS, Middleware, and Database platforms in building out functional N-tier app deployments for purposes of use-case refinement, demonstration, and testing of end-to-end application environments. Need demonstrated success working with complex enterprise application environments, with the ability to understand relevant sources of machine data, such as performance logs, application logs, audit logs, security data sources, network centric data, etc

You should be comfortable working for a dynamic, technical organization with a rapidly expanding customer base. Must be competent and confidence to deal with deployment and management of these technologies in the field. The ability to advance several engagements/initiatives simultaneously is expected. 举报 分享

Oracle (NYSE: ORCL) was established in 1977 and is headquartered in Redwood Shores, California, USA. Oracle, a global provider of enterprise cloud computing, is empowering businesses of all sizes on their journey of digital transformation. The Oracle Cloud offers a complete suite of integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain and Manufacturing, plus Highly-Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database.
Oracle entered China in the 1980s with its first office in Beijing. Today, Oracle has a presence in almost every province, autonomous region and municipality with 22 branch offices, five research and development centers, an extensive Oracle Partner Network as well as various community projects. In China, Oracle has more than 25,000 customers, 1,500 partners, and over 5,000 employees. For more information about Oracle (NYSE: ORCL), please visit us at www.oracle.com or www.oracle.com/cn
甲骨文公司(NYSE：ORCL)创立于1977年，总部位于美国加利福尼亚州红木城。甲骨文是一家全球性的企业云服务提供商，致力于赋能各种规模的企业的数字化转型之旅。Oracle云在销售、服务、市场营销、人力资源、财务、供应链和制造领域提供全面的集成应用，及基于Oracle自治数据库打造的具有高度自治能力和安全性的第二代基础设施。
二十世纪八十年代，甲骨文进入中国市场，在北京设立了首家中国办事处。而今，甲骨文的业务已几近覆盖中国所有的省、自治区与直辖市——我们在中国建立了22个分支机构、5个研发中心、规模庞大且弥足珍贵的合作伙伴网络，开展了多种多样的社区计划。在中国，甲骨文拥有超过2.5万家客户、1500家合作伙伴和超过5000名员工。如需了解更多关于甲骨文公司的信息，请访问：www.oracle.com或www.oracle.com/cn