北京招聘

职位描述：
DUTIES & RESPONSIBILITIES
COMMUNICATIONS & MAINTAIN CLIENT RELATIONSHIPS
· To maintain and manage the Client/Agent/Partner relationships as well as meet service level requirements.
· To develop and maintain solid relationships with Government/Immigration authorities as well as obtain updates related to China immigration laws if any changes.
· To handle operational work and communications involving VIP assignees or VIP clients
APPLICATIONS / SUBMISSIONS
· To ensure timely preparation of immigration documents
· To coordinate and work closely with Immigration Consultant / Assistant / Administrator to ensure that relevant applications / submissions are filed to the Public Security Bureau (PSB), Labor Bureau, Trade Commission, Police Station, Medical Center, Notary Office, Embassies, Consulates, High Commission and any other authorities as required.


HARDCOPY FILING & ADMINISTRATION IN ACCORDANCE TO ISO9001 and ISO27001
· To use and update Santa Fe’s system on a daily basis promptly and accurately as per KPI requirements related to immigration services.
· To guide and coach each immigration personnel to use Santa Fe’s system effectively as per KPI requirements relevant to immigration.
· To manage the filing and administration of immigration clients including handling personal documents / information with extra care and maintain confidentiality as per ISO27001.
OTHER ADMINISTRATIVE DUTIES
· To prepare all reports as requested by the Account under your care.
· Prepare service fee quotes, immigration process flows, procedures, presentations and any information or data requests by clients, partners or Santa Fe stations.
· To follow all process, working procedures and policies of internal work flows as determined by Management.
· To meet clients / accounts / agents / partners
Inquire about other possible services for customers and pass such information on to the corporate sales departments.Assist where required and perform any and all special tasks or duties directly related to Santa Fe’s business activities as requested
· To travel to 2nd and 3rd tier cities if required.
QUALIFICATIONS
1. College or above degree
2. Must have at least 3 years of visa & immigration experience
3. Good computer skill, MS office, Outlook, etc.
4. Fluent in English and Chinese both in writing and oral
5. Customer service experience
6. Good communication / negotiation / organization skills, pro-active, can do attitude and team work, problem /conflict resolving skills
7. Attention to details 举报 分享

公司背景
作为华辉集团的一部分，华辉国际是一家全球性创新型外籍人员派遣管理公司，专注于在全球各地管理和提供高质量的签证，安居，搬迁，和人员派遣管理服务。 我们的核心竞争力在于支持公司及其员工的搬迁，并成功安置在新的国家和地区。 我们以一贯的高标准，本地化有效的支持和全球的视角，提供给客户***的派遣搬迁体验。 我们具备这个优势的关键在于，华辉的分公司横跨六大洲，各公司和部门共同协作来完成高质量的服务管理和交付。 华辉完全致力于以客户为中心的理念，我们的使命是：“让一些变得简单”。

我们的获奖服务包括：
派遣政策和派遣项目咨询
移民签证服务和工作许可证办理
搬迁服务
找房安居和学校搜索
语言文化培训
临时住宿登记和房地产管理买卖
家用物品的国际国内搬迁

As part of the Santa Fe Group, Santa Fe Relocation is an innovative global mobility company specializing in managing and delivering high-quality Relocation Services worldwide. Our core competence is supporting corporations and their employees as they relocate and settle in a new country. We provide these services at a consistently high standard, locally and globally. A key to this strength is the ability to manage our service delivery through our own operations across six continents. Santa Fe Relocation is fully committed to our customer-centric philosophy and to our mission: “We make it easy”.

Our award winning services include:
Policy Benchmarking and Mobility Consulting
Immigration Services, Visas and Work Permits
Relocation Services
Home and School Searches
Language and Cultural Training
Temporary Accommodation and Real Estate
International and Domestic Moving of Household Goods

联系方式：
市区办公室：上海市长宁区遵义路100号虹桥南丰城
外勤办公室：上海市青浦区天辰路