北京招聘

职位描述：
Main Responsibilities
1. Manage all training initiatives and programs to ensure that new and existing employees have the skills to meet business needs.
2. Lead local Learning & Development Team to create and execute annual master training plan and run key internal training programs for Level 1 and above managers.
3. Follow Teleperformance Standards to manage training process.
4. Manage client’s training requirements to meet the deadline and criteria.
5. Develop local trainers to ensure the quality of training delivery.

Key Requirements
1. Bachelor Degree or above with minimum 5 years training and people development experience (training management experience in MNCs in preferred).
2. Excellent communication skill, convincing and persuasive.
3. Able to work under pressure and adapt to fast-paced working environment
4. Broad knowledge of diversified elements of training and management
5. Good conceptual thinker and ability to drive change
6. Fluency in Mandarin and English 举报 分享

Teleperformance是数字集成业务服务领域的全球领先集团，全球超过30万员工，是许多行业中***公司的战略合作伙伴。集团于2007年进入中国，是专业数字集成业务服务商，BPO服务商，及外包客服中心领域的专家；公司提供三个广泛的高价值解决方案系列：客户体验管理，后台服务和业务流程知识服务，通过TAP（Technology技术，Analytics分析，Process Excellence卓越流程）帮助企业更高效更智能的运营，提升业务成果。在客户体验管理服务方面，目前在中国运营了6个联络中心，分别在北京、西安、南宁、昆明、佛山以及上海，为各行各业的企业客户提供客服中心服务；可提供13种语言与方言服务（包括普通话，粤语，英语，法语，西班牙语，丹麦语，印尼语，日语，韩语，泰语和越南语等），覆盖15个垂直行业。