北京 [切换城市] 北京招聘北京客服及技术支持招聘北京咨询热线/呼叫中心服务人员招聘

Operation Executive

Club Med

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:酒店/旅游

职位信息

  • 发布日期:2017-01-28
  • 工作地点:上海
  • 招聘人数:1人
  • 工作经验:1年经验
  • 学历要求:本科
  • 语言要求:英语 良好
  • 职位月薪:4.5-6千/月
  • 职位类别:行程管理/计调  咨询热线/呼叫中心服务人员

职位描述

职位描述:
JOB DESCRIPTION:

To sustain Clib Med fast growing path within Greater China, we are looking for a smart, motivated and eager to achieve sales talent for our office in Shanghai.

This role is reporting to Calling Center Manager.


RESPONSIBILITIES

-To build and represent Club Med's upscale, friendly and multi-culture image;
-To achieve annual/seasonal business target in volume and value that given by Contact Centre Manager. Business volume achievements subject to ISIS Reporting system;
-To understand Club Med concept, product knowledge and company culture. To understand Club Med China development strategy and prepare to contribute;
-To deliver services and support to Travel Agents, ensures sales achievement;
-To deliver services and well attend clients on the phone;
-To give proper support to partner Travel Agencies to ensure their correct awareness and understanding of Club Med packages and to optimize the distribution and sales of products;
-To master and operate necessary operation systems including N.A. system, focus on F.I.T. business;
-To be responsible to China Travel Agents as well as clients inquiry, handle and accomplish bookings by answering calls, inform and clarify product information and booking policies, make reservation in N.A. system and issue vouchers, keep track on files and respect deadlines, ensure deposit and balance payment on due time, confirm file in N.A. system with confirmation from financial department. Filing Documents;
-To ensure all accounting, discounting policies and procedures are strictly adhered to;
-To record and report on-hand bookings and forecasts to Assistant Manager of Contact Center;
-To be able to handle basic complaint and emergency cases;
-To perform ad-hoc duties from time to time.

REQUIRMENTS:

-English CET 4 or above;
-Strong communication and interpersonal skill;
-Be positive, self-motivated, and be able to handle pressure;
-Adapt to be on duty at Saturday with schedule.

Know more: www.clubmed.com / www.clubmedjobs.com

职能类别: 行程管理/计调 咨询热线/呼叫中心服务人员

关键字: 销售 旅游产品

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公司介绍

成立于1950年,来自法国的Club Med,是目前全球***的度假连锁集团之一,一共拥有遍布全球5大洲40多个国家的90多个度假村。Club Med是法语“club méditerranée(地中海俱乐部)”的缩写形式。Club Med率先在全球革命性地“发明”了“All Inclusive(一价全包)”的度假休闲理念,倡导自由,、舒适、 轻松、健康、 快乐、友善的度假观念, 建立出一种人与大自然合二为一的生活品味和度假哲学。让您享受精益求精、应有尽有、多样选择的全新度假体验。

今天,Club Med “一价全包、应有尽有的欢乐假期”享誉全世界。每一个度假村都致力于为您带来无与伦比的欢乐,给您留下毕生难忘的美好回忆。来自世界各地100多个不同的国家,讲30余种不同语言的G.O. (“gentils organisateurs<法>”,“gracious organizer<英>”,亲善的组织者)团队将热情地邀请你一起探访全世界最令人叹为观止的绝色美景目的地,感受多元文化,体验独一无二的个性化豪华假期。

1967年,Club Med革命性地“发明”了"迷你俱乐部",是专为亲子度假而推出的"一价全包"的服务, 让您全家尽情享受无忧无虑的亲子假期。

Club Med的一价全包服务,包括全天侯无限量享用酒吧酒水和零食;每一家Club Med度假村提供超过30种免费运动休闲,娱乐放松活动项目,免费专业人士指导,晚上还有精彩纷呈的娱乐表演和派对。

目前Club Med在亚太区共有以下14个度假村:
中国黑龙江亚布力
中国吉林北大壶
中国广西桂林
中国海南三亚
马尔代夫卡尼岛
马尔代夫翡诺岛
泰国普吉岛
印度尼西亚巴厘岛
印度尼西亚民丹岛
马来西亚珍拉丁湾
日本石垣岛
日本北海道佐幌
日本北海道Tomamu
毛里求斯爱必浓

联系方式

  • 公司地址:地址:span三亚