北京招聘

职位描述：
Job Expectations:
? Assist customers over phone while providing a delightful customer experience.
? Process and raise required requests/transactions and make sound decisions related to customer requirements.
? Follow all compliance and security measures relating to client data.
? Take action on process transactions and handle the same with proper research.
? Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
? Adhere to process norms and structure.

Skills Required:
? Minimum qualification - Graduate in any discipline
? 2 years of work experience for SME with BPS/ ITeS in a voice process
? Excellent command over Excellent communication skills and strong command over the local language/ language off support in the region
? Can speak either English or Chinese
? Excellent Customer Service Skills.
. Native speaker of Thai 举报 分享

ABOUT COGNIZANT
Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital or follow us @Cognizant.

高知特 —— Cognizant（NASDAQ-100：CTSH），是全球领先的信息技术专业服务公司，致力于帮助客户在数字时代打造新的商业模式、运营模式和技术模式。通过我们植根于不同行业、专业独到的咨询式服务，我们将帮助客户构想(Envision)和建造(Build)未来愿景，成就(Run)创新和高效的企业。高知特（Cognizant）总部位于美国，“财富” 美国500强企业中名列第195位，被评为全球最受赞赏的公司之一。欢迎访问公司主页了解更多有关高知特（Cognizant）的数字服务。