北京招聘

职位描述：
SUMMARY/SCOPE OF POSITION:
This position will support the Buehler India team of the work of customer service, order handling and logistic of goods.

ESSENTIAL FUNCTIONS:

Responds to customer inquiries via telephone or email to provide problem resolution to enhance the customer allegiance;

All logistics of sales/ inventory control, including but not limited to reviewing and finalizing of contracts/purchase orders initialized by Buehler India team according to rules and regulations set forth by the direct manager so that the orders’ format/terms can be accepted and handled by Buehler factories;

Follow-up on all orders internally (within Buehler) and externally from order entry, through ensuring timely deliveries to successful payments from customers;

Support sales staff with their requests on progress of individual sales cases;

Maintain and update the right information collected from sales force and generate sales reports timely;

General office work including filing, mailing, packing, stock-counting, liaising in/out shipments related to sales orders if necessary, products, spare parts, correspondences writing, translating, etc.;

Support other functions when needed.

EDUCATION REQUIREMENTS:
? Bachler’s Degree
? Knowledge in international trade or commercial transactions
? Proficiency in Microsoft Office especially Excel and Powerpoint
? Open & customer oriented
? Good in oral and written English

EXPERIENCE REQUIREMENTS:
? 3 years working experience of customer service/ sales assistant/ merchandiser

COMPETENCY REQUIREMENTS:

Must:
Is collaborative, a team player
Demonstrates collaboration and can inspire collaboration with teams

Is approachable
Is willing to help others and is seen as a team player

Prefer:
80/20 mindset
Stays sharply focused on the top priorities

Has positive and productive relationships at all levels
Has developed positive working relationships with others at all levels of the organization




声明：本岗位为联合发布岗位！ 举报 分享

1946年，由麻省理工学院两位教授在美国马萨诸塞州波士顿市创立了英斯特朗公司。英斯特朗是目前材料力学性能测试领域的全球领导品牌，在全世界年销售额近4亿美元。在过去近70年的历史里，英斯特朗为全球用户提供了最优质的产品，精准的测量和完善的测试解决方案，帮助全球用户解决了材料测试要求高且复杂的典型应用，其产品被广泛用于评估材料、结构和部件的机械特性、物理特性以及性能。今天，英斯特朗庞大的运营网络已遍及美洲、欧洲和亚洲，在全球设立了25个销售及服务办事处，拥有超过1200多名员工。此外，我们还在39个国家和地区用超过40种语言与全球的客户进行沟通，进而提供全球行的高品质服务与支持。
 
2006年底，英斯特朗加入美国依工集团（ITW）测试测量事业部。依工测试测量仪器(上海)有限公司是美国依工集团（ITW）在上海成立的美商独资企业. 经营旗下包括：英斯特朗、标乐、磁通等品牌在内的多个相关业务。