英语客服
苏州智达有限公司
- 公司规模：50-150人
- 公司性质：外资(非欧美)
- 公司行业：外包服务 会计/审计
职位信息
- 发布日期：2017-01-28
- 工作地点：苏州-工业园区
- 招聘人数：1人
- 工作经验：3-4年经验
- 学历要求：大专
- 语言要求：英语 熟练
- 职位月薪：6-8千/月
- 职位类别：客服主管
职位描述
职位描述：
Job Descriptions
Tracking & Status Updates
1. Prepare & track the status of the local country rebates program;
2. Weekly call with program owner to review & follow up the outstanding programs (open status);
3. Provide & communicate the status of the programs to local team.
Payment Approval & Processing
1. Review & validate the rebate computation from TF before sending to controllers for approval;
2. Follow up with respective controllers on the approval of final rebates computation;
3. Follow up with TF to ensure program / payment is communicated to the partner timely;
4. Consolidate the documents & send to AP for payment processing;
5. Submit the FSR to Credit team for credit note request to offset the outstanding AR;
6. Check & ensure the payment is processed & reflected in the VIP tool;
7. Answer to partners pertaining to payment related questions (need to log case to AP team).
Quarter End Closing
1. Rebate program cut off for rebate accrual;
2. Quarterly balance confirmation & follow up with the partners on the acknowledgement / any differences to be called out.
Ad Hoc
1. Assist to provide records to Channel Governance team on leakages;
2. Attend to auditor requests relating to MY Consumer local programs;
3. Engage with TF on the change of approver or content of the program letter if any;
4. Support the ad hoc request from GMs;
5. Archiving the emails & related documents in the pubshare.
举报
分享
Job Descriptions
Tracking & Status Updates
1. Prepare & track the status of the local country rebates program;
2. Weekly call with program owner to review & follow up the outstanding programs (open status);
3. Provide & communicate the status of the programs to local team.
Payment Approval & Processing
1. Review & validate the rebate computation from TF before sending to controllers for approval;
2. Follow up with respective controllers on the approval of final rebates computation;
3. Follow up with TF to ensure program / payment is communicated to the partner timely;
4. Consolidate the documents & send to AP for payment processing;
5. Submit the FSR to Credit team for credit note request to offset the outstanding AR;
6. Check & ensure the payment is processed & reflected in the VIP tool;
7. Answer to partners pertaining to payment related questions (need to log case to AP team).
Quarter End Closing
1. Rebate program cut off for rebate accrual;
2. Quarterly balance confirmation & follow up with the partners on the acknowledgement / any differences to be called out.
Ad Hoc
1. Assist to provide records to Channel Governance team on leakages;
2. Attend to auditor requests relating to MY Consumer local programs;
3. Engage with TF on the change of approver or content of the program letter if any;
4. Support the ad hoc request from GMs;
5. Archiving the emails & related documents in the pubshare.
职能类别： 客服主管
关键字： 项目 协调 英语
公司介绍
TransFingo has its origins as an Accounting Services firm serving small and medium enterprises in Singapore and the region. In 2003, TransFingo re-focused its business as a Business Process Outsourcing service provider with the addition of key management with vast industry experience in Process Risk Consulting and B2B technology solutions development.
TransFingo is a leading provider of Business Process Outsourcing (BPO) and Business Advisory Services in the Asia Pacific region. Our process teams support operations in 33 countries in the Asia Pacific region with multi-lingual capabilities.
Business Units
Business Process Outsourcing
We are in the business of enabling companies to be competitive by outsourcing their non-core business activities and focusing resources on their core competencies. TransFingo's knowledge of emerging business models and solutions enable us to provide our clients with the best possible Processes, Technologies and Talents.
We take PRIMARY RESPONSIBILITY for providing a business process or function. We go beyond managing the technology infrastructure and software applications by taking primary responsibility for ensuring that the process works, interfaces effectively with other company functions and delivering the outcomes intended.
The TransFingo BPO Solutions Suite provides services in the area of Finance & Accounting, Human Resources and Customer Relationship Management. TransFingo’s approach to BPO is modular where a client may first outsource to us processes with tactical value. Thereafter, TransFingo can further value-add by providing outsourcing services with more strategic value.
Risk Management Consulting
In Risk Management Consulting, TransFingo can work with you at an enterprise-wide level, or on individual functions and processes, to help you:
. Understand your risk capacity and tolerance, and recommend an effective framework and organizational structure for managing risk
. Assess business risks
. Formulate business risk management strategies
. Design and implement risk management solutions
With our database of best business, risk management and controls practices, we apply quantitative and qualitative diagnostic tools to benchmark your performance against world-class performers in business risk management.
Our approach is collaborative. We work with you to provide services in locations where you lack resources. We provide people with the skills and knowledge you lack, or train your people to give them the competencies you need. With our advanced risk assessment, control and monitoring methodologies, our extensive knowledge bases and our sophisticated enabling technologies, we help you to effectively integrate risk management into your processes and your organization.
Website: www.transfingo.com
地址:苏州工业园区金鸡湖大道1355号国际科技园D401
邮编:215021
Email: hr_cn@transfingo.com
注: 应聘者请注明应聘的岗位。收到的简历，合则约见，未通知面试者的资料存入我司人才库，所收简历资料严格保 密。
我们期待着为您的成功创造条件，也期待着您在智达大展宏图！
交通提示：
公司所在公交车站名：国际科技园/星海街南
到 站公交车：204、307、518、27、26、168、178、18
TransFingo is a leading provider of Business Process Outsourcing (BPO) and Business Advisory Services in the Asia Pacific region. Our process teams support operations in 33 countries in the Asia Pacific region with multi-lingual capabilities.
Business Units
Business Process Outsourcing
We are in the business of enabling companies to be competitive by outsourcing their non-core business activities and focusing resources on their core competencies. TransFingo's knowledge of emerging business models and solutions enable us to provide our clients with the best possible Processes, Technologies and Talents.
We take PRIMARY RESPONSIBILITY for providing a business process or function. We go beyond managing the technology infrastructure and software applications by taking primary responsibility for ensuring that the process works, interfaces effectively with other company functions and delivering the outcomes intended.
The TransFingo BPO Solutions Suite provides services in the area of Finance & Accounting, Human Resources and Customer Relationship Management. TransFingo’s approach to BPO is modular where a client may first outsource to us processes with tactical value. Thereafter, TransFingo can further value-add by providing outsourcing services with more strategic value.
Risk Management Consulting
In Risk Management Consulting, TransFingo can work with you at an enterprise-wide level, or on individual functions and processes, to help you:
. Understand your risk capacity and tolerance, and recommend an effective framework and organizational structure for managing risk
. Assess business risks
. Formulate business risk management strategies
. Design and implement risk management solutions
With our database of best business, risk management and controls practices, we apply quantitative and qualitative diagnostic tools to benchmark your performance against world-class performers in business risk management.
Our approach is collaborative. We work with you to provide services in locations where you lack resources. We provide people with the skills and knowledge you lack, or train your people to give them the competencies you need. With our advanced risk assessment, control and monitoring methodologies, our extensive knowledge bases and our sophisticated enabling technologies, we help you to effectively integrate risk management into your processes and your organization.
Website: www.transfingo.com
地址:苏州工业园区金鸡湖大道1355号国际科技园D401
邮编:215021
Email: hr_cn@transfingo.com
注: 应聘者请注明应聘的岗位。收到的简历，合则约见，未通知面试者的资料存入我司人才库，所收简历资料严格保 密。
我们期待着为您的成功创造条件，也期待着您在智达大展宏图！
交通提示：
公司所在公交车站名：国际科技园/星海街南
到 站公交车：204、307、518、27、26、168、178、18
联系方式
- Email：cn@transfingo.com
- 公司地址：上班地址：金鸡湖大道1355号国际科技园二期D401