北京招聘

职位描述：

Good Opportunity For Nightbird

Location: Shangahi, China

Working shift: 9:00pm - 9:00am, 2 days off 2 days on, permanent night shift

• Provide excellent customer service
• Handle all customer inquiries through phone call and emails timely and in good quality
• Communicate with travel agency / tour operator by being proactive, courteous, friendly, and helpful when dealing with clients
• Ensure that requests from customers are properly channeled to the right people
• Support translation and liaise with Hotels on travel agency / tour operators' behalf

Candidate Profile:

• Willing to work night shift(9:00pm-9:00am) and on weekends
• Enthusiastic, self-motivated individual with excellent interpersonal skills
• Strong computer literacy with excellent verbal / written communication
• Good spoken and written English and knowledge of a second or third language are necessary for this job
• Excellent time management skills with the ability to work well under pressure in a faced-pace environment
• 3 years' reservations experience in the hotel or travel industry is preferable.

• Attractive benefits on leave management, insurance;
• Office based in city centre with convenient transportation;
• Opportunity for self-development inside of company vertically and horizontally.

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Hotelbeds Group is a leading provider of services to the global travel trade with key positions in some of the fastest growing segments in the industry.

- Distributing accommodation, transfers & activities in more than 180 countries.
- Active in +120 source markets worldwide.
- The NO.1 global B2B bedbank.
- Local destination management operations in +40 countries.

Our vision is to a play a leading role in reshaping travel with our industry partners.

Our key business units are:

# Bedbank: The No1 global B2B bedbank, including the brands Hotelbeds, Bedsonline and Hotelopia.

# Transfer & Activity Bank: An integrated worldwide portfolio of transfers, activities and experiences distributed online through the brands of Activities, isango! and Hotelextras.

# Destination Management: A global leader in inbound services, operating the brands Destination Services (destination management), Intercruises (cruise handling) and Pacific World (meetings and incentives).

# New Ventures: High-growth potential businesses, including TT Services (visa outsourcing), ROIBACK (online project & promotion management for hotels) and Carnect (car rental distribution).

By joining Hotelbeds Group you will be working for a leading global travel organisation at the forefront of the industry. With a clear strategy and business structure, we know what we want and how we want to get there, and this is evident across everything we do. You will experience an innovative, engaging and multicultural environment where you will learn the tricks of the trade from the best travel professionals around. You will also build strong and lasting business relationships across the globe.

We actively encourage international mobility, so once you have joined us you will have lots of opportunities to develop your career across our multiple locations around the world and in our different units and brands. People have always been at the heart of our business and we actively encourage a culture that enables people to work together creatively. In summary, we offer a great environment in which to develop your future career.