AVP, Application Support
美国银行
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:银行
职位信息
- 发布日期:2017-01-12
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:8-9年经验
- 学历要求:本科
- 语言要求:英语 熟练 普通话 精通
- 职位月薪:30-40万/年
- 职位类别:综合业务经理/主管
职位描述
职位描述:
Responsibilities:
1. Application/production support for China region covering its applications, production services and related environments.
2. Responsibility includes maintaining strong operational relationship and engagement with the Operations/Business groups and other technology/operations/risk/compliance leaders.
3. Proactive and active engagement in managing stability in the production environments, this includes co-ordinating with regional teams and global technology support groups to implement better processes, controls, solutions, preventative actions and process improvement reviews.
4. Manage financial and total cost of applications for the region, and be responsible for managing the cost structure, forecasts and actual for the team by liaising directly with the finance and business management groups
5. Translates business strategy into work programs and processes. Ensure initiatives are implemented with adequate operational considerations in place.
6. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an IT environment which meets current and anticipated business requirements and objectives.
7. Participates with IT management in the development of technology products, service standards and development efforts that impact the client/business area.
8. Ensure IT and Operational teams fully understand the requirements, scope and objectives through full collaboration and interactive process during the project lifecycle.
9. Collaborate with Architects, Developers and Subject Matter Experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
Requirements:
Essential:
? A minimum of 8+ years total industry experience
? Confident, professional and fluent communicator. Fluency in English language (spoken and written) is essential
? Application/software Development background (including end to end software development life cycle (SDLC) experience) essential
? Previous hands on production support management experience essential (minimum 3 years)
? Strong infrastructure (hardware, operating systems, networks, database, firewall, internet) knowledge and experience essential
? Experience of managing global platforms and production services will be essential
? Demonstrable experience of working to resolution complex issues involving multiple groups. Strong analytical skills required and should have a natural ability to research and resolve complex systems, application and business issues
? Strong matrix management skills in a global company including influence, conflict resolution and negotiation
? Can critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
? Successfully engages in multiple initiatives simultaneously
? Drives and challenges business units on their assumptions of how they will successfully execute their plans
? Strong analytical and creative thinking skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
? Experience of international payments clearings and the technology used to process payments (Example – SWIFT)
? Must be able to work under pressure, manage multiple projects, use own initiative and motivation to meet deadlines and set priorities without close supervision
? Must be willing and able to express new ideas, concerns and opinions directly to wider teams in team meetings via teleconference
? Experience of Treasury Services / Investment Banking process and products
? Excellent relationship building and networking skills
Additional Skills:
? Payments/Treasury Management business experience would be an advantage
? Hands on project management experience will be an advantage
? Experience of solution design and systems architecture will be an advantage
? Understanding of Six Sigma and Enterprise Change Management Methodologies desirable
? Experience with Agile / eXtreme Programming project methodology and development desirable
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Responsibilities:
1. Application/production support for China region covering its applications, production services and related environments.
2. Responsibility includes maintaining strong operational relationship and engagement with the Operations/Business groups and other technology/operations/risk/compliance leaders.
3. Proactive and active engagement in managing stability in the production environments, this includes co-ordinating with regional teams and global technology support groups to implement better processes, controls, solutions, preventative actions and process improvement reviews.
4. Manage financial and total cost of applications for the region, and be responsible for managing the cost structure, forecasts and actual for the team by liaising directly with the finance and business management groups
5. Translates business strategy into work programs and processes. Ensure initiatives are implemented with adequate operational considerations in place.
6. Initiates and provides leadership, strategic/tactical direction and planning input on all information technology and client/business area issues and in the development of an IT environment which meets current and anticipated business requirements and objectives.
7. Participates with IT management in the development of technology products, service standards and development efforts that impact the client/business area.
8. Ensure IT and Operational teams fully understand the requirements, scope and objectives through full collaboration and interactive process during the project lifecycle.
9. Collaborate with Architects, Developers and Subject Matter Experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
Requirements:
Essential:
? A minimum of 8+ years total industry experience
? Confident, professional and fluent communicator. Fluency in English language (spoken and written) is essential
? Application/software Development background (including end to end software development life cycle (SDLC) experience) essential
? Previous hands on production support management experience essential (minimum 3 years)
? Strong infrastructure (hardware, operating systems, networks, database, firewall, internet) knowledge and experience essential
? Experience of managing global platforms and production services will be essential
? Demonstrable experience of working to resolution complex issues involving multiple groups. Strong analytical skills required and should have a natural ability to research and resolve complex systems, application and business issues
? Strong matrix management skills in a global company including influence, conflict resolution and negotiation
? Can critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
? Successfully engages in multiple initiatives simultaneously
? Drives and challenges business units on their assumptions of how they will successfully execute their plans
? Strong analytical and creative thinking skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
? Experience of international payments clearings and the technology used to process payments (Example – SWIFT)
? Must be able to work under pressure, manage multiple projects, use own initiative and motivation to meet deadlines and set priorities without close supervision
? Must be willing and able to express new ideas, concerns and opinions directly to wider teams in team meetings via teleconference
? Experience of Treasury Services / Investment Banking process and products
? Excellent relationship building and networking skills
Additional Skills:
? Payments/Treasury Management business experience would be an advantage
? Hands on project management experience will be an advantage
? Experience of solution design and systems architecture will be an advantage
? Understanding of Six Sigma and Enterprise Change Management Methodologies desirable
? Experience with Agile / eXtreme Programming project methodology and development desirable
职能类别: 综合业务经理/主管
公司介绍
Overview
Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 59 million consumer and small business relationships with more than 6,100 retail banking offices, more than 18,000 ATMs and award-winning online banking with more than 25 million active users. Bank of America offers industry leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients in more than 150 countries and has relationships with 99 percent of the U.S. Fortune 500 companies and 83 percent of the Fortune Global 500. Bank of America Corporation stock (NYSE: BAC) is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.
Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 59 million consumer and small business relationships with more than 6,100 retail banking offices, more than 18,000 ATMs and award-winning online banking with more than 25 million active users. Bank of America offers industry leading support to more than 4 million small business owners through a suite of innovative, easy-to-use online products and services. The company serves clients in more than 150 countries and has relationships with 99 percent of the U.S. Fortune 500 companies and 83 percent of the Fortune Global 500. Bank of America Corporation stock (NYSE: BAC) is a component of the Dow Jones Industrial Average and is listed on the New York Stock Exchange.
联系方式
- 公司地址:上班地址:国贸大厦