北京招聘

职位描述：
As a Senior Account Manager you will be responsible for the account management team in the appointed market, managing and motivating people in your team. You will be responsible for the account management of some of the hotels in the area. You create quantity and quality reports on results and performance for information support to Booking.com BV. You advise hotels about information on the Booking.com website, and provide them the (initial) training on how to use Booking.com BV‘s system. You will be reporting to the Area Manager in improving hotel availability and supply and supporting Booking.com BV in meeting the demands of the visitors on the Booking.com website.

This full time position will be based in our Guangzhou office.

 

Main Responsibilities

1. Manage a team of Account Managers Hotels in China;
2. Provide constant feedback and support to your team members;
3. Hold regular meetings, 1:1’s, performance and appraisal reviews;
4. Direct account management for hotels in an appointed region within China;
5. Visit the important hotels;
6. Responsible for area coverage;
7. Support Booking.com BV’s-strategy for hotel availability and supply within China;
8. Promote the Booking.com BV brand name and its online reservation services to hotels;
9. Liaison person for hotels to contact when they have questions;
10. Providing hotels with information and advice by mail and email, including follow-ups;
11. Follow up on cancellations and evaluations;
12. Accompany and train hotels on how to use Booking.com BV’s extranet and rates & availability system;
13. Support hotels with regards to Booking.com BV’s system;
14. Liaise with hotels on allotment, availability and supply;
15. Organize and coordinate Tourist Trade Fair visits to liaise with hotels;
16. You will also need to be versatile and adapt quickly to the latest guidelines from Booking.com BV.


Required Skills

1. 2-4 years of experience in a comparable management function;
2. Fluent in English and native level Mandarin speaker;
3. Affinity/experience within e-travel and/or hotel/travel industry;
4. Pro-active, sense of responsibility, friendly and ability to work independently;
5. Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;
6. Great face-to-face and telephone communication skills;
7. Team player, motivated and enjoys to work in e-travel and hospitality;
8. Business focused;
9. Positive attitude;
10. University background preferred;
11. Driver’s license is preferred;
12. Availability to travel 50% of the time;


The hiring company Booking.com (Shanghai) Ltd is one of Booking.com BV’s and/or BookingSuite BV’s support companies in China. Booking.com (Shanghai) Ltd is looking for a Sr. Account Manager - Guangzhou. Booking.com BV is the company behind Booking.com?, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s? newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV. 举报 分享

Booking.com B.V.是全球最大的网上住宿预订平台，隶属于Priceline Group集团（纳斯达克上市公司：PCLN）。Booking.com的日均客房预订间数超过1,500,000。Booking.com网站以及APP吸引了来自世界各地的休闲旅游和商务差旅用户。Booking.com B.V. 公司成立于1996年，向用户提供各种类型住宿及最优惠的价格，其中既有小型的家庭经营住宿加早餐旅馆，也有五星级豪华酒店。由Booking.com运营的姐妹网站Villas.com已于近期上线，致力于为客人提供自助式住宿的选择。Booking.com秉承国际化理念，支持43种语言，已有1,400,000多家住宿登记注册，遍布全球220多个国家及地区。Booking.com B.V.公司总部位于荷兰阿姆斯特丹，在全球70个国家设有204家分公司。
Booking.com is the world leader in booking hotel and other accommodations online. It guarantees the best prices for any type of property – from small independents to five-star luxury. The Booking.com website is available in 43 languages, offers over 1,400,000 hotels and accommodations including more than 490,000 vacation rental properties and covers over 118,000 destinations in 221 countries and territories worldwide. It features over 100M reviews written by guests after their stay, and attracts online visitors from both leisure and business markets around the globe. With over 20 years of experience and a team of over 15,000 dedicated employees in 204 offices worldwide, Booking.com operates its own in-house customer service team, which is available 24/7 to assist guests in their native languages and ensure an exceptional customer experience.