Field Service Engineer- Commercial
相干(北京)商业有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2017-01-08
- 工作地点:深圳
- 招聘人数:2人
- 工作经验:5-7年经验
- 学历要求:专业培训
- 职位月薪:10000-14999/月
- 职位类别:售前/售后技术支持工程师
职位描述
职位描述:
Job description and responsibility:
1. Analyzes, diagnoses, and troubleshoots system problems via telephone or at customer site;
2. Performs installation, repair, upgrades and preventive maintenance on installed system at customer sites;
3. Maintains appropriate tools and keeps on hand and as required;
4. Travels as required for the purpose of performing service activities at customer sites;
5. Update the know-how knowledge about the company′s products and improve the service to customer;
6. Prepare updates and maintain accurate logs, equipment performance data, service records, parts usage documentation and diagnostic update;
7. Serve as a point of contact between customers and engineering team; communicate customer requirements, system performance, and reliability issues;
8. Help the service administrator to maintain a clear record of the part inventory and parts being sold;
9. Run customer demonstrations and samples at local Coherent facilities;
10. Ensure local stock is kept up-to-date and coordinate shipment and return of parts.
Education and Work Experience:
1. Bachelor Degree or higher in Engineering or Physics;
2. Prior experience in Capital Equipment, Lasers or Electro-Optics is advantageous;
3. Self-driven and able to work independently, with excellent interpersonal skills;
4. Good communication skills in English.
举报
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Job description and responsibility:
1. Analyzes, diagnoses, and troubleshoots system problems via telephone or at customer site;
2. Performs installation, repair, upgrades and preventive maintenance on installed system at customer sites;
3. Maintains appropriate tools and keeps on hand and as required;
4. Travels as required for the purpose of performing service activities at customer sites;
5. Update the know-how knowledge about the company′s products and improve the service to customer;
6. Prepare updates and maintain accurate logs, equipment performance data, service records, parts usage documentation and diagnostic update;
7. Serve as a point of contact between customers and engineering team; communicate customer requirements, system performance, and reliability issues;
8. Help the service administrator to maintain a clear record of the part inventory and parts being sold;
9. Run customer demonstrations and samples at local Coherent facilities;
10. Ensure local stock is kept up-to-date and coordinate shipment and return of parts.
Education and Work Experience:
1. Bachelor Degree or higher in Engineering or Physics;
2. Prior experience in Capital Equipment, Lasers or Electro-Optics is advantageous;
3. Self-driven and able to work independently, with excellent interpersonal skills;
4. Good communication skills in English.
职能类别: 售前/售后技术支持工程师
公司介绍
In the highly sophisticated industry of photonics, Coherent, Inc. leads the way. Owning a diverse portfolio of technologies, the company offers the widest range of commercial and scientific research products and solutions available to customers in over 80 countries.
Founded in 1966, Coherent has production and research facilities spanning the world, supplying everything from laser measurement and control products to precision optics and laser systems. Notably, many of its customers are Fortune 500 leading manufacturers and scientific researchers from numerous universities and institutes across the Americas, Europe, and Pacific Rim. Approaching almost $521.2 million in sales in fiscal 2005, the company has attained a scale unrivaled by most of its competitors.
The company's strategy is to continue to develop innovative and proprietary products and solutions that meet the needs of customers and that are based on Coherent's core expertise in lasers and optical technologies.
To cope with the fast expanding business in China, we're seeking the best and brightest people and offer exciting opportunities for professional growth to our employees and to qualified job applicants.
Founded in 1966, Coherent has production and research facilities spanning the world, supplying everything from laser measurement and control products to precision optics and laser systems. Notably, many of its customers are Fortune 500 leading manufacturers and scientific researchers from numerous universities and institutes across the Americas, Europe, and Pacific Rim. Approaching almost $521.2 million in sales in fiscal 2005, the company has attained a scale unrivaled by most of its competitors.
The company's strategy is to continue to develop innovative and proprietary products and solutions that meet the needs of customers and that are based on Coherent's core expertise in lasers and optical technologies.
To cope with the fast expanding business in China, we're seeking the best and brightest people and offer exciting opportunities for professional growth to our employees and to qualified job applicants.
联系方式
- 公司地址:北京海淀区融科咨询中心 (邮编:100190)