北京招聘

classid="clsid:38481807-CA0E-42D2-BF39-B33AF135CC4D" id=ieooui>




Client Management




§
Responsible for working with foreign
Association Headquarters' staff to conduct market analysis and develop business
strategy with implementation plan of driving sales of membership, publication
sales, training courses, conferences, advertising etc.




§
Regular monitoring of performance indicators and progress reporting.




§
Develop and maintain
excellent client relationship to help foreign associations understand local
cultural nuances.




§
Support local staff
to resolve operational issues with headquarters' staff.




§
Responsible and
report to MCI management for clients' organizational performance, and staff
development.








Operational
Management




·
Develop and build partnerships, channels and
business relations to drive the growth of association clients.




·
Deliver/implement MCI's value-added services
ranging from: supporting various volunteer Committees/Councils, partners, and
membership base to actively promoting activities through marketing and
communication efforts.




·
Utilize general knowledge and practical use
of financial and project management templates to manage client financial
budgets and schedules on a day-to-day basis and ensure adherence to budget
guidelines and timeline objectives.




·
Make decisions after thorough evaluation and
forge a course of action in conjunction with goals and objectives of the client
and MCI




·
Update business and implementation plans and/or
develop proposals that anticipate and/or meet clients' needs.




·
Develop growth and maintain supervision of
database management.








Service
Management




·
Develop service performance indicators
together with association client and monitor consistently through service staff
answering member/customer inquiries and complaints judiciously, both verbally
and in written format.




·
Review and develop workflow processes to
harmonize and provide customer oriented and efficient services to associations'
members and customers.




·
Advise association client and staff team on
answers to critical questions concerning customer and member activities,
problems or issues and provide reports both verbally and in written format to
supervisors and staff.








Staff
Team management




·
Set priorities for utilizing resources and planning
short-term task objectives that enhance current services.




·
Allocate people and resources to meet objectives and
investigate and implement ways to improve the efficiency of a service or
operation.




·
Ensure work is completed within schedule and budget, and is
completed expeditiously with accuracy and exceptional quality.




·
Administer day-to-day maintenance of staff and client
records.




·
Provide direction on individual staff development. Appraise
and evaluate individual team member performance.

MCI is a globally integrated association, communication, and event management company. We have 64 MCI offices in 32 countries(Europe, the Middle East, Asia, Oceania and South America, etc). Our combined expertise enables us to offer strategy, creativity and execution in the fields of Association Management, Performance Improvement, Professional Congress Organization (PCO), and Meetings & Events. In Asia-Pacific, MCI-group offices distribute in Shanghai, Beijing, Hong Kong, Singapore, Tokyo and Mumbai and Delhi in India.
We have 3 distinguish company in fastest development city, Shanghai, Beijing and Hong Kong.
Over 20 years’ experience in association management and congress organization.
The scale of congress and division we have held from 10 to 2 million people.
Global network: 60 MCI offices in 31 countries
Combine experiences of association client cooperation with company client cooperation to create mutually beneficial
With the cooperate with global and local suppliers, we have powerful purchasing
Corporate social responsibility throughout both MCI group and the meeting and division of our clients