Service Engineer
北京安达斯信息技术有限公司
- 公司规模:150-500人
- 公司性质:外资(非欧美)
- 公司行业:通信/电信/网络设备 电子技术/半导体/集成电路
职位信息
- 发布日期:2012-11-13
- 工作地点:广州
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:本科
- 职位类别:技术支持/维护经理 售前/售后技术支持主管
职位描述
Job Duties:
- Ensure the day to day system operation can be performed and finished within the prescribed time schedule and close monitor the system and network performance;
- Pick up service calls and provides timely IT support to users;
- Carry out remedial tasks to resume desktop/system services;
- Supports in user maintenance like rebuild raid, reset encoder/decoder etc, are undertaken within agreed time scales and updates all related user records.
- Ensure equipment is clearly and correctly labeled and managed;
- Reports all unusual occurrences to the immediate superior;
- Document and update the related system manuals and guides periodically;
- Ensure that all the output signal can be normal for broadcast system..
- Responsible for Raid management, Duty management, Encoder/Decoder and Powersupply maintenance;
- Responsible for problem management by logging all faults and escalating problems to the correct support agency in a timely manner without affecting business;
- Carry out / participate in contingency drills of various levels: on air level, demo level;
- Monitor server capacity utilization and escalate to immediate superior if any server / system is reaching any capacity threshold values;
- Performs system enhancement, program releases and new system implementation;
- Arrange and assist end User in the new system/desktop installation/relocation.
Requirements:
- Understanding the needs of both internal and external customers and be committed to delivering an excellent service;
- Ability to work well with others in pursuit of business aims;
- Energy, enthusiasm and commitment to the business unit;
- Positive response to and recognition of the need for change;
- Ability to make realistic decisions and is willing to take the responsibility for acting on their own initiative;
- High standards of integrity and the ability to motivate self/others towards continuous performance improvement and personal development;
- Sound technical knowledge on the related business areas. (Holder of MCSE or CNNA is preferable );
- Good knowledge on Windows NT/2000/XP/2003, proficient in PC skills ;
- Good command of application software, including MS Office, SQL Server, Lotus Domino/Notes, Symantec Antivirus software, etc.(2 years contract)
- Ensure the day to day system operation can be performed and finished within the prescribed time schedule and close monitor the system and network performance;
- Pick up service calls and provides timely IT support to users;
- Carry out remedial tasks to resume desktop/system services;
- Supports in user maintenance like rebuild raid, reset encoder/decoder etc, are undertaken within agreed time scales and updates all related user records.
- Ensure equipment is clearly and correctly labeled and managed;
- Reports all unusual occurrences to the immediate superior;
- Document and update the related system manuals and guides periodically;
- Ensure that all the output signal can be normal for broadcast system..
- Responsible for Raid management, Duty management, Encoder/Decoder and Powersupply maintenance;
- Responsible for problem management by logging all faults and escalating problems to the correct support agency in a timely manner without affecting business;
- Carry out / participate in contingency drills of various levels: on air level, demo level;
- Monitor server capacity utilization and escalate to immediate superior if any server / system is reaching any capacity threshold values;
- Performs system enhancement, program releases and new system implementation;
- Arrange and assist end User in the new system/desktop installation/relocation.
Requirements:
- Understanding the needs of both internal and external customers and be committed to delivering an excellent service;
- Ability to work well with others in pursuit of business aims;
- Energy, enthusiasm and commitment to the business unit;
- Positive response to and recognition of the need for change;
- Ability to make realistic decisions and is willing to take the responsibility for acting on their own initiative;
- High standards of integrity and the ability to motivate self/others towards continuous performance improvement and personal development;
- Sound technical knowledge on the related business areas. (Holder of MCSE or CNNA is preferable );
- Good knowledge on Windows NT/2000/XP/2003, proficient in PC skills ;
- Good command of application software, including MS Office, SQL Server, Lotus Domino/Notes, Symantec Antivirus software, etc.(2 years contract)
公司介绍
安达斯集团,总部位于中国香港,国内运营中心位于北京海淀区中关村,在上海、广州、成都设有办事处。安达斯为外商独资企业,注册资金3100万人民币。拥有中关村高新技术企业、信用双百企业、AAA级重合同守信用企业等多项称号。
公司在1980年代就涉足广播电影电视技术行业,并于2002年进行重组,业务遍及全国各地,并逐步进军海外。业务范围:广播电影电视专业技术服务和设备提供,参与各省影视集团的设计和建设;参与各种国内外大型活动的直播和制作,比如历年国家两会直播、历年国家全运会、历年的国际马拉松比赛;参与各大卫视王牌节目的录制和制作,比如湖南卫视《我是歌手》、浙江卫视《中国好声音》。
安达斯以人为本,注重人才阶梯式培养,除了公司内部开展培训学习以提高业务能力,每年还定额安排国外技术培训机会。广播电影电视行业正处在与互联网多媒体相互融合的阶段,这为安达斯的进一步发展和腾飞带来了机遇与挑战,我们已经准备好了,你,准备好了吗?
网址:www.ndtchina.com;万迪科研发中心实验室网站:http://vindica.tv/
接收简历邮箱:hr@ndtchina.com
香港 北京 上海 广州 成都 合肥
公司在1980年代就涉足广播电影电视技术行业,并于2002年进行重组,业务遍及全国各地,并逐步进军海外。业务范围:广播电影电视专业技术服务和设备提供,参与各省影视集团的设计和建设;参与各种国内外大型活动的直播和制作,比如历年国家两会直播、历年国家全运会、历年的国际马拉松比赛;参与各大卫视王牌节目的录制和制作,比如湖南卫视《我是歌手》、浙江卫视《中国好声音》。
安达斯以人为本,注重人才阶梯式培养,除了公司内部开展培训学习以提高业务能力,每年还定额安排国外技术培训机会。广播电影电视行业正处在与互联网多媒体相互融合的阶段,这为安达斯的进一步发展和腾飞带来了机遇与挑战,我们已经准备好了,你,准备好了吗?
网址:www.ndtchina.com;万迪科研发中心实验室网站:http://vindica.tv/
接收简历邮箱:hr@ndtchina.com
香港 北京 上海 广州 成都 合肥
联系方式
- Email:hr@ndtchina.com
- 公司地址:上班地址:北京市海淀区中关村大街甲28号