Service operation manager (售后服务运营经理) (职位编号:00003)
威乐(中国)水泵系统有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2016-12-27
- 工作地点:北京-顺义区
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 职位月薪:15000-19999/月
- 职位类别:客户关系经理/主管 客服经理
职位描述
Qualification
1. Bachelor degree or above with major of electric engineering / mechanical engineering or similar major area
2. Profound experience of on-site trouble shooting or technical experience of pump industry, understand the pump knowledge of on-site repairs, maintenance, replacement system upgrading.
3. Minimum 5 years’ experience in services for pump Industry Company, prefer international work experience.
3. Minimum 3 years’ experience in service team management experience
4. Good written and reading in English, good at oral English
5. Good reporting and presentation skills
Responsibilities
1. Manage technical service team in line with on-site team to support difficult issues
2. Develop service partner network, arrange training, manage and execute audit process
3. Cooperate with engineering and quality department on service documents, quality claims resolution
4. Define training program and lessons, organize internal training and external training to customers or service partners
5. Support service sales team on maintenance proposal, replacement and system upgrading solutions
6. Manage service coordination team and service system, reporting, spare parts team
7. Facilitating personal development of team-members. Teambuilding
Skills
1. Team builder
2. Good communication and reporting skills
3. Customer focus
4. Pro-active
5. Result driven
职能类别: 客户关系经理/主管 客服经理
公司介绍
威乐(Wilo)总部位于德国的多特蒙德,是全球领先的水泵和水泵系统制造商之一。公司于1872 年成立,当时只是一家铜和黄铜制品厂,历经了140 多年的发展,目前威乐公司在全球拥有60 多家子公司,员工约7600 人。
威乐中国的企业精神是“同心、进取、创新、卓越”,我们期待着更多拥有梦想、敢于拼搏的人,加入威乐大家庭,创造属于你我的辉煌!
联系方式
- 公司地址:北京市顺义区赵全营镇兆丰工业区兆丰二街10号 (邮编:101300)
- 电话:13311388819