Senior CRM and Tools Specialist-Shanghai
默克化工技术(上海)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质 制药/生物工程
职位信息
- 发布日期:2012-08-02
- 工作地点:上海-浦东新区
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 职位类别:数据库工程师/管理员 其他
职位描述
Description
?Responsible for supporting and executing on the Bios local CRM roadmap.
?Drive to minimal acceptable levels of tool adoption.
?Work with sales managers and business heads to develop annual business usage rules and expectations.
?Assure local Salesforce.COM drivers, objectives, and KPI's are aligned with the business strategy.
?Develop reports and dashboards to support those business expectations.
?Manage playbook updates as processes and functionality changes.
?Liaze with Learning Managers to create a holistic tool learning program for new hires, managers, etc.
?Work with CI for any required Bios specific enhancements
?Perform essential Salesforce.com administrative duties.
?Understand process satisfaction and do a trend analysis/root cause assessment of adoption issues.
?Work to vigorously ensure data quality through best in class data management practices
?Find ways to improve process usage/adherence. (Assure that our users want to use the tool because they believe it will help their performance. )
?Work with users to determine business needs and requirements
?Work under guidance from Global sales Ops, but customize to local needs and constraints
Qualifications
?3-5 years of experience in a similar role. Experience in life science industry is a plus.
?Experience working in Salesforce.com is a plus
?College degree required
?Ability to translate business requirements into actionable solutions.
?Proficiency using computer software & CRM tools
?Excellent verbal and written communication skills and the ability to communicate complex business issues in a clear/concise manner
?Experience in project management.
?Fluent in English and able to work across cultures
?Possess strong quantitative and analytical skills
?Team player who enjoys working with multiple teams
?Ability to travel to drive execution.
?Responsible for supporting and executing on the Bios local CRM roadmap.
?Drive to minimal acceptable levels of tool adoption.
?Work with sales managers and business heads to develop annual business usage rules and expectations.
?Assure local Salesforce.COM drivers, objectives, and KPI's are aligned with the business strategy.
?Develop reports and dashboards to support those business expectations.
?Manage playbook updates as processes and functionality changes.
?Liaze with Learning Managers to create a holistic tool learning program for new hires, managers, etc.
?Work with CI for any required Bios specific enhancements
?Perform essential Salesforce.com administrative duties.
?Understand process satisfaction and do a trend analysis/root cause assessment of adoption issues.
?Work to vigorously ensure data quality through best in class data management practices
?Find ways to improve process usage/adherence. (Assure that our users want to use the tool because they believe it will help their performance. )
?Work with users to determine business needs and requirements
?Work under guidance from Global sales Ops, but customize to local needs and constraints
Qualifications
?3-5 years of experience in a similar role. Experience in life science industry is a plus.
?Experience working in Salesforce.com is a plus
?College degree required
?Ability to translate business requirements into actionable solutions.
?Proficiency using computer software & CRM tools
?Excellent verbal and written communication skills and the ability to communicate complex business issues in a clear/concise manner
?Experience in project management.
?Fluent in English and able to work across cultures
?Possess strong quantitative and analytical skills
?Team player who enjoys working with multiple teams
?Ability to travel to drive execution.
公司介绍
Merck – Living Innovation
默克 – 创新引领生活
默克是一家全球领先的医药与化工公司,以创新和高科技优质产品闻名世界。
默克在全球66个国家与地区拥有约38,000名员工,致力于改善患者的生活质量,助力客户实现长远的成功和迎接全球化挑战。
默克旗下四大业务分支——默克雪兰诺、消费者健康、功能性材料和默克密理博——2012年总收入达112亿欧元。
默克是全球历史最悠久的医药与化工公司。自1668年起,默克就成为了创新、成功和负责任的企业家精神的代名词。默克家族作为公司的创始人至今仍持有默克大部分的股份。
我们是默克,正根正源,在全球拥有“默克”这一名称和品牌的所有权。唯一的例外是在美国和加拿大,我们使用“EMD”的名称。
Merck – Living Innovation
Merck is a leading company for innovative and top-quality high-tech products in the pharmaceutical and chemical sectors.
Around 38,000 employees work in 66 countries to improve the quality of life for patients, to further the success of our customers and to help meet global challenges.
We generated total revenues of
默克 – 创新引领生活
默克是一家全球领先的医药与化工公司,以创新和高科技优质产品闻名世界。
默克在全球66个国家与地区拥有约38,000名员工,致力于改善患者的生活质量,助力客户实现长远的成功和迎接全球化挑战。
默克旗下四大业务分支——默克雪兰诺、消费者健康、功能性材料和默克密理博——2012年总收入达112亿欧元。
默克是全球历史最悠久的医药与化工公司。自1668年起,默克就成为了创新、成功和负责任的企业家精神的代名词。默克家族作为公司的创始人至今仍持有默克大部分的股份。
我们是默克,正根正源,在全球拥有“默克”这一名称和品牌的所有权。唯一的例外是在美国和加拿大,我们使用“EMD”的名称。
Merck – Living Innovation
Merck is a leading company for innovative and top-quality high-tech products in the pharmaceutical and chemical sectors.
Around 38,000 employees work in 66 countries to improve the quality of life for patients, to further the success of our customers and to help meet global challenges.
We generated total revenues of
联系方式
- Email:cv@merck-china.com
- 公司地址:上班地址:Frankfurter Str. 250