北京招聘

Main Functions and Responsibilities
? Support China LW Service Team to solve the technical problems at the first line through 400 Hot-line and make service job arrangement of all service activities more efficiently
? Implement China Lab Water Service Management System, be in charge of Service Job Schedule/Dispatch of Product Installation, Preventative Maintenance and Service Repair Visit from Customer Service Request.
? Technical support to our customer, distributors and internal departments on any technical and operation problems via 400 Hot Line. Pass the necessary unsolved issue to service team.
? Technical support for pre-sales and after-sales by 400 hot line: collect and identify the potential leads and pass to sales/service team
? Occasionally, might assist to provide sales and service training support as an assistant trainer.
? Occasionally, provide support for marketing activities, including seminar, tradeshow, customer satisfaction survey, brochure edition, etc.




Qualification:
? Diploma degree, preferred in bioscience.
? High energy, teamwork, self-motivated
? Be able to work under pressure.
? Good communication skills
? Good computer technology.
? Could work with fluent Cantonese
? At least 1 year working experience in related industry is preferred.
? Good command of both written and spoken English is preferred.

Merck – Living Innovation
默克 – 创新引领生活

默克是一家全球领先的医药与化工公司，以创新和高科技优质产品闻名世界。

默克在全球66个国家与地区拥有约38,000名员工，致力于改善患者的生活质量，助力客户实现长远的成功和迎接全球化挑战。

默克旗下四大业务分支——默克雪兰诺、消费者健康、功能性材料和默克密理博——2012年总收入达112亿欧元。

默克是全球历史最悠久的医药与化工公司。自1668年起，默克就成为了创新、成功和负责任的企业家精神的代名词。默克家族作为公司的创始人至今仍持有默克大部分的股份。

我们是默克，正根正源，在全球拥有“默克”这一名称和品牌的所有权。唯一的例外是在美国和加拿大，我们使用“EMD”的名称。
Merck – Living Innovation

Merck is a leading company for innovative and top-quality high-tech products in the pharmaceutical and chemical sectors.
Around 38,000 employees work in 66 countries to improve the quality of life for patients, to further the success of our customers and to help meet global challenges.
We generated total revenues of