北京招聘

职位描述：

Job # 1006266
Locations Hong Kong, Hong Kong
Job families Consulting services
Teams Consulting services

Purpose：

The Technical Delivery Manager (TDM) is a trusted leadership role within the Domain. The TDM is responsible for successfully leading a team of individual contributors (IC’s) toward high quality engagements which result in very satisfied customers. The TDM is an input and reviewer of the staffing forecast and process, teaming with the Global Resource/Capacity Management (GRM/GCM). Drives and is responsible for billable utilization targets; drives team technical & professional role readiness & participates in workforce & capacity planning as appropriate for their Time-zone/Domain. Hires appropriate technical individuals to meet the demands of Domain head count objectives as determined by workforce planning. The TDM may be involved in Account planning as it relates to needed resource capabilities.



Key Responsibilities：

Attract, Develop & Retain Talent: Attracts , develops and retains talent. Recognizes team members’ strengths, aligned to capability needs, resulting in strong delivery results. Facilitate an environment of inclusion that leverages diverse perspectives and talent, to better represent and understand our global customers.

Delivery Results through Teamwork: Effectively communicate business strategy and goals and how they align to the team’s work. Plan the team’s work to achieve goals and respond effectively to changing priorities, maintaining team energy and results. Hold the team and individuals accountable for results and recognize appropriately. Partner and collaborate with other teams on related deliverables, and effectively leverage others in relevant work streams.

Change Leadership & Adoption: Ensures that his or her team is guiding customer/partners through relevant change initiatives. Is competent in core change-management methods and techniques.

Be a Services Role Model: Ensures both personal and team readiness through an understanding of relevant customer/partner rhythms of business. Complete all required personal and team training &/or certifications for their technology domain

Technology Delivery Management: Embrace and instill excellent delivery practice and understanding for yourself and team; delivering “perfect every time” at the right cost. Assist team in the development of the value proposition, IP creation and IP-reuse.

Optimizing Business Results: Consistently manages areas of fiscal responsibility, staying within budget, and effectively managing resources. Achieves & frequently surpasses personal & team goals from quarter to quarter.



Close Collaboration With：

Services Practice Leader (Services)

Delivery Management Manager (Services)

Global Resource Management (Services)

Account Delivery Executive (Services)

Consultant (Services)



Common Career Path Options：

Services Practice Leader (Services)

Delivery Management Manager (Services)

Account Delivery Executive (Services)

Account Technology Strategist (EPG)

Project Manager (Services)



Experiences Required: Key Experiences, Skills and Knowledge：

Confidence

Cross-Boundary Collaboration

Customer Value Realization

Influencing for Impact

Opportunity Management

Trusted Technology Advisor

Building Customer/Partner Relationships

Product & Technology Expertise

Judgement

Project Management

Strategic Insight

Value Selling

Years Experience: 8-10



Education:

Bachelor’s Degree (B.S./B.A.) in Computer Science, Engineering or equivalent

Masters Degree preferred



Core Priorities:

Role specific guidance on how the following core priorities apply to the role, and role specific KPIs and targets are found in the Role Performance Handbook.

Drive Cloud Services through Consumption

Modernize Business with Windows 10/Devices/Intelligent Cloud and Reinvent Productivity and Business Process

Delivery & Operational Excellence

Optimize your Portfolio and Drive Impact

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