北京招聘

职位描述：
Responsibilities



Sales/Marketing

Generates profitable new business through prospecting and enquiry handling within the local market in order to exceed set targets

Drive and maximize service revenue through up-selling of variable services to new and existing customers.

Conduct tours, with a goal of converting prospects into customers by effectively listening and selling the entire product range.

Prospecting to generate leads through local companies,partnerships and brokers.

Keeps abreast of the local market by attending networking events and building strong channel relationships with commercial brokers/ prospect customers

To connect our members online and offline, to acquire news customers and to conclude partnership for DayDayUp

You will pro-actively envision and propose new event ideas, contents and concepts in order to promote corporate relations team objectives and vision. You will also be in charge promoting them internally to our team but also to our target audience.



Operations/Financial Management

Accountability for space profitability, performance and success through P&L management

Drives revenue for DDU by effectively and consistently maximizing all service revenue.

Effectively manage the renewal process working to retain every customer at a profitable margin.

Maximizes occupancy and profitability of the space by proactively managing customersˇ expansion requirements

Regularly review space costs and reduce outgoings where reductions can be identified



Customer Service

With a focus on meeting Customer satisfaction and retention metrics, maintain and develop existing customer relationships

Ensures teams are delivering exceptional customer service and customerˇs needs are handled effectively and efficiently

Provide direction to center team to ensure there is a clear focus on delivering a high quality services

Ensures front of house, housekeeping, health & safety, visual and brand company standards are delivered and maintained representative of a 5-star business.



Leadership

Responsible for recruiting, inducting, training, managing, motivating, leading and developing teams.

Set clear performance expectations for each team member and hold them accountable for results

Conducts meetings in order to brief the team on daily workflow, prioritizing and delegating to the center team in order to meet deadlines and customer needs.

Clear communication of space performance and team objectives on a regular basis through monthly team meetings

One to one meetings with team members, setting individual targets and timelines for completion



Community / Logistic

Organize all the logistics aspects of event organization, from guest/speakers invitation to onsite set-up.

Identify opportunities to connect companies with relevant potential partners/customers.



Requirements

 Strong sense of community service

 Fluent in English and Mandarin

 Exceptional communication and presentation skills

 Analytical approach to solving problems

 Pro-active and sense of initiative

 At least three years of relevant professional experience (preferably in an international environment)

 Performance-oriented

 Nice person!

职责
 
作为联合办公空间运营团队负责人，全面负责DayDayUp中关村联合办公空间的管理和运营。在这个温暖的大家庭，我们的宗旨是为我们的入驻成员成员提供最好最温暖的服务。
销售与市场营销
根据销售目标，制定销售计划并执行；
通过向新客户和现有客户提供可变服务，推动并最大限度地提高服务收入。
发掘潜在客户，建立与客户相关的合作伙伴关系；
通过有效地倾听和销售整个产品系列，将潜在客户转化为客户。
积极策划和提出新的活动方案，内容和概念。
引进有质量的社区活动（创业分享、干货分享、艺术沙龙、课程培训等）
最大限度地提高空间的占用率和盈利能力
沟通
参与公司对外商务拓展与合作，向潜在客户传达我们的产品和服务，并招募新成员。
组织市场调研，运营服务创新；
运营/财务管理
负责空间的日常运营管理，解决用户在社区内工作生活的日常需求；
负责社区的招商、签约入驻、合同管理；
定期审查空间成本并减少可确定减少量的支出
客户服务
满足客户满意度和保留指标，维护和开发现有的客户关系
积极响应客户反馈，解决客户相关的任何服务事项；
管理
负责领导，培训，管理，激励团队。
为每个团队成员设置明确的绩效期望，并对其结果负责
通过每月的团队会议定期清晰地沟通空间绩效和团队目标
与团队成员一对一的会面，制定个别目标和完成时间表

要求
? 理解社区化管理，极强的客户服务意识
? 流利的英文和中文沟通能力
? 卓越的沟通和表达能力
? 极强的分析能力和解决问题的能力
? 工作积极主动的意识
? 用事实说话，以业绩为导向
? 三年服务业工作经历，国际化环境优先
? 人品好！ 举报 分享

DayDayUp 简介
DayDayUp 是连接中外创新者的商务社区，致力于帮助中国企业“了解世界、探
索世界”，也帮助外国企业对接中国资本开拓中国市场，快速融入本地化的商业环
境。通过对接中外资源，促进社区成员之间跨行业跨文化的交流。DayDayUp 用
社区化管理的方式，让企业专注于创新，不用为其它事情分心。
DayDayUp is a community that connects Chinese & Global Innovators. We aim
to help Chinese companies know and explore the international business world,
help foreign companies link to the Chinese market. We help ease the transition
into new markets so companies can focus on what matters most: developing
their business and their network.
At DayDayUp, we are building a global community of bridge-builders and
trailblazers. Our shared office spaces house entrepreneurs and innovators from
around the world, and serve as a platform for promoting cross-industry and
cross-cultural connection, communication, and collaboration.