北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持经理招聘

Technical Key Account Manager

上海任仕达人才服务有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2013-04-27
  • 工作地点:苏州
  • 招聘人数:若干
  • 工作经验:五年以上
  • 学历要求:本科
  • 职位类别:售前/售后技术支持经理  

职位描述

Position Purpose
The job includes technical responsibility for all technical issues for a number of customers.
1. Build up knowledge and understanding to the technical organization at the customer and be the main technical support.
2. Main driver of executing product variants internally through a dedicated team
3. Developing account plans in conjunction with Key Account Manager (KAM) by providing input based on and in depth technical understanding

Major Tasks
? Creating knowledge and understanding with OEM customers requiring high levels of technical interfaces and support
? Developing detailed product requirements and specifications to drive product development
? Developing solutions for different markets satisfying global directives and standards
? Conveying understandable, detailed technical information in written form as well as phone conversations and in face-to-face meetings
? Establishing network with Group OEM and customer

Decision Competences
? Identify solution for new product development
? Able to find the right way to influence customer's decision
? Technical risk management

Organisational Description
Work Relations
Grundfos R&D China function team
HVAC OEM division
Local OEM sale team

Required Qualifications
? Bachelor degree or above, Mechanical design background with over 4 years experiences
? Familiar with Catia, pro-E, solidworks, Microsoft office tools.
? Have a solid understanding of quality control, warranty and failure analysis.
? Familiar with design tools and tool making for cast iron parts as well as injection-moulded composite parts.
? Familiar with ensuring quality through i.e. FMEA and intensive validation.
? Thrive in a hectic and changing environment.
? Fast Learning and active listening - high learning agility and ability to learn listen and comprehend customer challenges and develop attractive solutions
? Communicate in a straightforward and factual manner.
? Fluent in English speaking and writing.
? Familiar with gas boiler application knowledge is a plus

公司介绍

www.randstad.cn

联系方式

  • 公司地址:梅园路77号
  • 邮政编码:200070