北京招聘

职位描述：
THE POSITION

 
Supervise a small client servicing team to ensure prompt delivery of service to the responsible clients in order to achieve the company’s financial objectives and other operational performance indicators
 
ACCOUNTABILITIES

 
Finance Management

 
Achieve revenue, profitability, quality, speed of delivery and productivity targets as assigned
Ensure continuous market scoping initiatives and release of business proposals to targeted client are pursued to ensure adequate supply of business prospects are in the pipeline
Contribute to overall team plan by generating revenue and/or cost savings ideas
Client Servicing

Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the market place
Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
Lead the client servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
Build and maintain ongoing relationships with the identified key persons within client organization
Functional / Technical

 
Maintain an accurate and up-to-date knowledge on research techniques and applications
Provide value-added analyses and respond to special requests
Manage data quality issues by overseeing data inquiry process
Recommend improvements in work processes within area of responsibility
People Management

Utilize the Performance and Development Plan to communicate and assess performance objectives, competency lists and development plans for direct reports
Establish high standards of performance and hold associates firmly accountable for meeting those standards
Contribute to the development and implementation of training plans to ensure that associates are able to grow and demonstrate mastery of required competencies in their jobs and deliver desired performance levels
Establish a strong team environment focused on exceeding internal and external client requirements
Conduct consistent periodic coaching "work with-s" to observe team members with clients and provide feedback
Key Competencies

Critical thinking and problem solving skills
Communication skills
Influencing and leading
Team work
Adaptability
KEY SKILLS/COMPETENCIES

 
BA / BS Required (MBA desirable)
3-6 years FMCG (marketing / sales) or research-related industry experience desired
Sufficient knowledge of research techniques and methodologies
Fluency in both English and Chinese 举报 分享

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen’s Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry’s only global view of retail performance measurement. By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world’s population. For more information, visit ***************.