Public Client Representative(职位编号：S_D-0490156)
国际商业机器中国有限公司(IBM)
- 公司行业：计算机软件
职位信息
- 发布日期：2012-09-10
- 工作地点：杭州
- 招聘人数：若干
- 工作经验：三年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：客户代表 销售代表
职位描述
Job description
The Client Representative is responsible for the total client relationship with one or more important IBM clients or competitive prospects, including traditional large accounts, OEMs, business partners and distributors and end-users of IBM technology. The Client Representative is the integrator of IBM for the client, responsible for overall client satisfaction by managing key relationships and ensuring the client derives value from the IBM solutions. Understands the client's organization and culture. Develops and executes a relationship plan to address both IT and Line-of-Business organizations, leveraging other subject matter experts, executives, and thought-leaders as needed to provide value to the client. Builds relationships with senior client executives, earning a reputation as one of the client's trusted business advisors. Demonstrates a high level of business acumen and applies a thorough understanding of the client's business, organization, strategy and financial position. Skilled in consultative selling, with a deep understanding of the client's needs and IBM capabilities. Understands and navigates IBM to identify, acquire and coordinate a team of critical resources needed to address client needs. Integrates IBM in front of the customer providing one face, one IBM strategy for the client. Understands IBM business and brand strategies and how these translate into solutions which address client needs. The Client Representative's deep skills are in understanding the client's industry and business. Maintains a thorough understanding of the client's industry, including industry trends, industry business processes, industry financial measurements and performance indicators, and key client competitors in their industry. Leads the development of the overall account plan and has primary responsibility for identifying and prioritizing opportunities and developing client-valued solutions involving multiple brands and elements.
- To build/develop relationship with customers.
- To understand customer industry trends and customer competition environment
- To identify the way to help customers by leverage IT and consulting force.
- To build solution team to help customers and achieve assigned revenue target and customer satisfaction target basing on the customer insight
Required skills
- Bachelor's Degree or above
- At least 3 years experience as large account sales
- Good communication skills and teamwork spirit
Required
Bachelor's Degree
English: Fluent
Preferred
Chinese simplified : Fluent
Additional information
- Bachelor's Degree or above
- At least 3 years experience as large account sales
- Good communication skills and teamwork spirit
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The Client Representative is responsible for the total client relationship with one or more important IBM clients or competitive prospects, including traditional large accounts, OEMs, business partners and distributors and end-users of IBM technology. The Client Representative is the integrator of IBM for the client, responsible for overall client satisfaction by managing key relationships and ensuring the client derives value from the IBM solutions. Understands the client's organization and culture. Develops and executes a relationship plan to address both IT and Line-of-Business organizations, leveraging other subject matter experts, executives, and thought-leaders as needed to provide value to the client. Builds relationships with senior client executives, earning a reputation as one of the client's trusted business advisors. Demonstrates a high level of business acumen and applies a thorough understanding of the client's business, organization, strategy and financial position. Skilled in consultative selling, with a deep understanding of the client's needs and IBM capabilities. Understands and navigates IBM to identify, acquire and coordinate a team of critical resources needed to address client needs. Integrates IBM in front of the customer providing one face, one IBM strategy for the client. Understands IBM business and brand strategies and how these translate into solutions which address client needs. The Client Representative's deep skills are in understanding the client's industry and business. Maintains a thorough understanding of the client's industry, including industry trends, industry business processes, industry financial measurements and performance indicators, and key client competitors in their industry. Leads the development of the overall account plan and has primary responsibility for identifying and prioritizing opportunities and developing client-valued solutions involving multiple brands and elements.
- To build/develop relationship with customers.
- To understand customer industry trends and customer competition environment
- To identify the way to help customers by leverage IT and consulting force.
- To build solution team to help customers and achieve assigned revenue target and customer satisfaction target basing on the customer insight
Required skills
- Bachelor's Degree or above
- At least 3 years experience as large account sales
- Good communication skills and teamwork spirit
Required
Bachelor's Degree
English: Fluent
Preferred
Chinese simplified : Fluent
Additional information
- Bachelor's Degree or above
- At least 3 years experience as large account sales
- Good communication skills and teamwork spirit
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
公司介绍
For nearly 100 years, IBM has created products to handle information. Today, as the world's largest information technology company, it invents, develops and manufactures the most advanced information technologies computer systems, software, storage systems and microelectronics. But that's just for starters. After decades as the undisputed leader in the computer hardware business, IBM has transformed itself into an information technology services business. It is passionately committed to adding value for our clients from helping to keep grocery shelves stocked to simultaneously providing medical imagery to physicians an ocean apart. Its solutions, services and consulting offerings are revolutionizing the way people, organizations and enterprises operate including itself.
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。