北京 [切换城市] 北京招聘北京行政/后勤招聘北京行政专员/助理招聘

CSC-Service Assistant

National Instruments (美国国家仪器)

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2016-11-28
  • 工作地点:上海-浦东新区
  • 招聘人数:若干人
  • 学历要求:本科
  • 职位类别:行政专员/助理  

职位描述

职位描述:
从1976年开始,美国国家仪器就为工程师和科学家提供各种工具来加速生产、创新和探索。公司的长期愿景和通过技术提高社会发展水平的理念为客户、员工、供应商和股东的成功提供支持。
  随着中国地区客户需求的不断上升,为了向本土客户提供更优质,更高效的服务。于2013年4月15日,成立了中国服务中心(简称CSC)。以我们CSC专业的技术和优质的服务,确保客户的长期成功。CSC现招募服务助理一名。
工作职责:
该职位汇报给营运主管,主要负责沟通协调CSC售后服务事宜。
1. 负责处理前端各相关客服部门的反馈和需求,并协调CSC内部,为客户提供***服务解决方案;
2. 负责跟进日常维修和校准的进展,确保服务需求的解决是快速并且有效的;
3. 对于服务异常和投诉须及时处理并向上级反馈;
4. Oracle系统操作;
5. 有时需承担CSC部分行政工作。
岗位要求:
1. 善于沟通,擅长协调各相关利益方;
2. 高度的责任心和严谨务实的工作态度是必要条件;
3. 有大局观,具备良好的团队合作精神;
4. 英文四级或以上,六级优先,口语流利优先;
5. 学历本科或以上,专业不限。
6. 该职位签约外服(FESCO)。

职能类别: 行政专员/助理

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公司介绍

For 40 years, NI has worked with engineers and scientists providing answers to the most challenging questions. Through these pursuits, NI customers have brought hundreds of thousands of products to market, overcome innumerable technological roadblocks, and engineered a better life for us all.
Historically, NI has been a top 100 employer of choice as ranked by several different sources, including the Just 100 from Forbes Magazine, which named NI one of the top corporate citizens and best places to work. Maybe it is our fantastic work/life balance, or the Employee Stock Purchase Program and grants, or matching 401K, or picturesque campus with ponds, hiking trails, beach volleyball courts, and collaborative meeting spaces. If you want to work on cool stuff at a cool company, you are in the right place! Here is a snippet of some of our core industry leadership.
NI believes in China's bright future. NI opened the 22nd international branch and the first international R&D center in Shanghai in 1998. Since then, NI China has established a world-class operation center, including marketing, sales, customer service, technical support and R&D. Direct sales mode was executed in mainland China since February 2006.
NI China is ever-expanding with the help of local talents and is dedicated to creating an excellent working environment and unique company culture - We are proud of being young and energetic.
NI China has been honored and listed as Best Companies to Work for in Greater China since 2012 till 2018 by Great Place to Work Institute.

To expand our business further, we are now looking for highly motivated candidates to fill a variety of positions. Choose NI China to launch your career and grow together!
1. 5 G – Setting world records in spectral efficiency using MIMO
2. Internet of Things (IoT) - With NI’s technology providing unmatched capabilities in measurement, control, ruggedness, and connectivity, along with our expert ecosystem, you can realize the benefits of the Industrial Internet of Things (IIoT) today
3. Semiconductor - NI semiconductor test customers report 10X improvement in test times while maintaining measurement and performance requirements
4. Autonomous Automotive - As vehicles advance towards autonomous operation, test engineers face drastically increasing system complexity while dealing with ever present cost and time pressure
5. Aerospace and Defence - NI provides industry-leading performance and accuracy with best-in-class synchronization for large systems, so you can get to the right decision faster

联系方式

  • Email:china.jobs@ni.com
  • 公司地址:地址:span海趣路36、58号,2号楼,4 - 8层, 中国,上海张江高科技园