购物体验部副经理Deputy shopping experience manager
北京西红门宜家家居有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:批发/零售
职位信息
- 发布日期:2016-11-20
- 工作地点:北京
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 职位类别:其他
职位描述
职位描述:
ABOUT THE JOB
To contribute to an inspiring and joyful shopping experience for all visitors and customers.
YOUR ASSIGNMENT Your tasks will include:
?Contribute to the creation and operational implementation of the local customer relations' action plan. Support a customer-focused culture throughout the complete unit and ensure an overall inspiring shopping experience.
?Contribute to the building of business competence by supporting co-workers in their efforts to improve according to agreed development plans.
?Create the emotional conditions for a positive meeting with visitors and customers.
?Provide a family-friendly environment that converts more visitors to happy customers.
?Ensure balanced operational excellence in daily operations within the stated area of responsibility to secure a positive shopping experience.
YOUR PROFILE Your knowledge, skills and experience include:
?Experience of working in a customer service management role within retail business.
?Sound understanding of business and a background gained from working in a customer-focused, fast-paced and multichannel retail environment.
?Self-confident and assertive with the ability to influence through the use of customer insight.
?Basic experience of working in a line management role, leading and developing people.
?Ability to understand the key principles of the shopping experience and customers’ expectations.
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ABOUT THE JOB
To contribute to an inspiring and joyful shopping experience for all visitors and customers.
YOUR ASSIGNMENT Your tasks will include:
?Contribute to the creation and operational implementation of the local customer relations' action plan. Support a customer-focused culture throughout the complete unit and ensure an overall inspiring shopping experience.
?Contribute to the building of business competence by supporting co-workers in their efforts to improve according to agreed development plans.
?Create the emotional conditions for a positive meeting with visitors and customers.
?Provide a family-friendly environment that converts more visitors to happy customers.
?Ensure balanced operational excellence in daily operations within the stated area of responsibility to secure a positive shopping experience.
YOUR PROFILE Your knowledge, skills and experience include:
?Experience of working in a customer service management role within retail business.
?Sound understanding of business and a background gained from working in a customer-focused, fast-paced and multichannel retail environment.
?Self-confident and assertive with the ability to influence through the use of customer insight.
?Basic experience of working in a line management role, leading and developing people.
?Ability to understand the key principles of the shopping experience and customers’ expectations.
职能类别: 其他
公司介绍
家,世界上最重要的地方。
宜家概况
宜家家居(IKEA)于1943年由英格瓦·坎普拉得(Ingvar Kamprad)在瑞典创立。作为全球***的家具及家居用品零售商,我们的经营业务遍及全球40个国家和地区的352个商场,拥有154,000多名员工。销售主要包括客厅系列,卧室系列,厨房系列,办公系列,炊具系列,家居储藏系列,纺织品,灯具系列和儿童产品系列等约10,000个产品。
在过去的十五年里,宜家已经在中国的上海、北京、广州、成都、深圳、南京、大连、沈阳、天津、无锡、宁波、重庆、武汉设立了零售商场。 在不久的将来,设立在杭州、西安、苏州、佛山等城市的商场也将陆续开业。
宜家的愿景和经营理念
宜家的愿景是为大众创造更美好的日常生活,我们的经营理念是提供种类繁多、美观实用、老百姓买得起的家居用品。
我们的人才理念
我们要为那些脚踏实地、诚实正直的人们提供发展机会。不仅是职业的发展,还有个人能力的发展。由此,我们将矢志不渝地共同创造更美好的日常生活,为我们的顾客,也为我们自己。
我们的薪酬福利
宜家创造和维持一个有竞争力的薪酬体系,以吸引和留住我们最宝贵的人力资源并给与他们合理的回报,构建完备的福利体系以适应各类员工不断增长的需求,与此同时,公司致力于为全体员工创造、提供与推动高水平的培训与提升课程。更为重要的是,透明的管理制度,平等的人际关系保证我们所有员工都能在宜家家居卖场愉快的工作。
宜家家居西红门商场
宜家家居西红门商场位于北京市大兴区西红门宏福西路临2号,4号线地铁西红门站A出口。商场总建筑面积为四万八千五百平方米,经营近万种宜家品牌的家具和家居用品,免费停车位近两千个。
了解详细信息,欢迎访问宜家网站www.ikea.cn
了解更多职位信息,欢迎关注“宜家中国招聘”官方微信号
如果这是你想要的工作和生活, 现在就联系我们吧!
宜家概况
宜家家居(IKEA)于1943年由英格瓦·坎普拉得(Ingvar Kamprad)在瑞典创立。作为全球***的家具及家居用品零售商,我们的经营业务遍及全球40个国家和地区的352个商场,拥有154,000多名员工。销售主要包括客厅系列,卧室系列,厨房系列,办公系列,炊具系列,家居储藏系列,纺织品,灯具系列和儿童产品系列等约10,000个产品。
在过去的十五年里,宜家已经在中国的上海、北京、广州、成都、深圳、南京、大连、沈阳、天津、无锡、宁波、重庆、武汉设立了零售商场。 在不久的将来,设立在杭州、西安、苏州、佛山等城市的商场也将陆续开业。
宜家的愿景和经营理念
宜家的愿景是为大众创造更美好的日常生活,我们的经营理念是提供种类繁多、美观实用、老百姓买得起的家居用品。
我们的人才理念
我们要为那些脚踏实地、诚实正直的人们提供发展机会。不仅是职业的发展,还有个人能力的发展。由此,我们将矢志不渝地共同创造更美好的日常生活,为我们的顾客,也为我们自己。
我们的薪酬福利
宜家创造和维持一个有竞争力的薪酬体系,以吸引和留住我们最宝贵的人力资源并给与他们合理的回报,构建完备的福利体系以适应各类员工不断增长的需求,与此同时,公司致力于为全体员工创造、提供与推动高水平的培训与提升课程。更为重要的是,透明的管理制度,平等的人际关系保证我们所有员工都能在宜家家居卖场愉快的工作。
宜家家居西红门商场
宜家家居西红门商场位于北京市大兴区西红门宏福西路临2号,4号线地铁西红门站A出口。商场总建筑面积为四万八千五百平方米,经营近万种宜家品牌的家具和家居用品,免费停车位近两千个。
了解详细信息,欢迎访问宜家网站www.ikea.cn
了解更多职位信息,欢迎关注“宜家中国招聘”官方微信号
如果这是你想要的工作和生活, 现在就联系我们吧!
联系方式
- Email:dxzp.ikea@gmail.com
- 公司地址:地址:span宜家订货中心