北京招聘

职位描述：
- To provide exemplary IT service to the staff of the Beijing studio
- To provide technical support to IT requests from users for all PC hardware, software and associated peripherals.
- To log support calls and document their outcome to facilitate the resolution of queries.
- To redirect or escalate support requests to the appropriate member in Group IT if required.
- To proactively provide information to users on the progress of outstanding support calls.
- To contribute to ensure that the Helpdesk system and software are kept up to date and messages are passed on and feedback received promptly.
- To deploy PCs and associated peripherals including new installations and redeployment of existing equipment.
- To install and configure operating systems to agreed standards under the direction of Group IT.
- To maintain the existing PCs and peripherals to standards determined by Group IT by performing upgrades, new installations and carrying out routine procedures.
- To work with members of the studio team to ensure compliance with information and communication policies and procedures.
- To assist in the compilation and maintenance of an accurate inventory of hardware and software.
- To assist in the completion of the Group’s technical documentation, guidelines and procedures and ensure they are disseminated to users when requested.
- To liaise with colleagues in all teams to ensure continuity of services for all users.
- To provide at all times a professional, courteous and rapid response to individual users.
- To undertake such projects of a level commensurate with the responsibility of the position as designated by Group IT.
- To undertake such other work as may be assigned with is consistent with the nature of the job and its level of responsibility.
- To develop and maintain active and progressive working relationships with all members of Woods Bagot and external stakeholders.
- To conform to Woods Bagot standards and guidelines with respect to information systems.
- To maintain personal and professional development, participate in appropriate training activities and encourage and support the team in their development and training.
- To liaise with colleagues in all teams to ensure continuity of services for the company
- To undertake such other work as may be assigned with is consistent with the nature of the job and its level of responsibility.
- To develop and maintain active and progressive working relationships with all members of Woods Bagot and external stakeholders.
- To conform to Woods Bagot standards and guidelines with respect to information systems.
- To maintain personal and professional development, participate in appropriate training activities and encourage and support the team in their development and training.
- To undertake such other duties, training and/or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job. 举报 分享

Woods Bagot is a People Architecture company. We place human experience at the center of our design process in order to deliver engaging, future-oriented projects that respond to the way people use space.
We do this as a global design and consulting studio with a team of over 850 experts working across 15 studios in Australia, Asia, the Middle East, Europe and North America.
Our global studio model allows us to work collaboratively across time zones and borders, using the latest technology to share design intelligence and strengthen our knowledge base around the world.


Please send your cv and portfolio to: rosha@woodsbagot.com for Woodsbagot Position
请将简历及作品集发送至：rosha@woodsbagot.com (上海/深圳职位）ropek@woodsbagot.com (北京职位)