咨询顾问AdvisorQ6888
上海沪硕投资管理有限公司
- 公司规模:1000-5000人
- 公司性质:合资
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2019-05-02
- 工作地点:上海-浦东新区
- 招聘人数:若干人
- 工作经验:无工作经验
- 学历要求:招若干人
- 语言要求:不限
- 职位月薪:1-1.5万/月
- 职位类别:咨询热线/呼叫中心服务人员 咨询员
职位描述
岗位职责 Responsibilit:
1. 通过邮件、电话的方式和日本客户沟通,提供售前售后的相关信息咨询;
Getting Japanese customers’ inquiries and providing solution by call and e-mail;
2. 协助客查询订单的更新处理,处理一般投诉。
Communication among partners to solve problems;
任职资格 Requirements:
1.精通日语;
Proficient in Japanese;
2.熟练掌握办公软件,会使用 Word、Excel 等办公软件与邮件收发;
One who is skilled at MS offic
3.有较强的客户服务意识;
One who is willing to render affectionate service to others
4.有较好的沟通能力,有呼叫中心客服相关工作经验者优先;
One who wants to be professional service provider with refined words and precisely
intended tone of voice skill
5.如是日本永驻权,则需要是本科学历同时有两年相关工作经验;
Japanese should has bachelor’s degree and at least two years experiences in service
related fields.
工作时间&工资 Working Time & Salary:
上班时间:做五休二,08:00-17:00 / 10:00-19:00
日籍税前综合薪资:
Expats:
税前14300元(gross)=基本薪资7000元(Base Pay)+ 岗位津贴2500元(Post Allowance)+岗位绩效2800元(Post Performance)+住房津贴2000元(Housing Allowance)
中国籍税前综合薪资:
税前10500元(gross)=基本薪资2000元(Base Pay)+岗位津贴5700元(Post Allowance)+ 绩效奖金2800元(Post Performance)
重要福利 Important Benefits:
1. 办理工作签证(外籍);Working Visa(Expats)
2. 绩效奖励; Performance rewards
3. 加班时间按照劳动法规定支付加班工资,国定假日上班支付三薪; Overtime hours shall be paid in accordance with the labor law
4. 定期组织员工活动/聚餐等; Regularly organize staff activities/dinners, etc.
5. 公司发放节日福利; Holiday benefits
6. 员工均享有带薪年假,带薪病假; Annual leave and sick leave;
7. 公司配备国际化专业培训团队,定期组织培训;The company is equipped with an international professional training team and organizes
regular training
8. 公司配备完善的绩效考评体系,公平公正的奖金发放制度,合理的调薪/晋升机制;The company is equipped with a complete performance appraisal system,a fair and equitable bonus payment system, and a reasonable salary/promotion mechanism
9. 推荐员工伯乐奖; Reference bonus
10. 每年根据业绩享受调薪,每年有晋升机会。Annual salary adjustment based on performance and promotion opportunities.
公司介绍
联系方式
- 公司地址:地址:span南京市秦淮区龙蟠中路419号