蚌埠招聘

岗位职责 Responsibilit：

1. 通过邮件、电话的方式和韩国客户沟通，提供售前售后的相关信息咨询；

Getting Korean customers’ inquiries and providing solution by call and e-mail；

2. 协助客查询订单的更新处理，处理一般投诉。

Communication among partners to solve problems；

任职资格 Requirements：

1. 精通韩语；

Proficient in Korean；

2. 熟练掌握办公软件，会使用 Word、Excel 等办公软件与邮件收发；

One who is skilled at MS offic

3. 有较强的客户服务意识；

One who is willing to render affectionate service to others

4. 有较好的沟通能力，有呼叫中心客服相关工作经验者优先；

One who wants to be professional service provider with refined words and precisely intended tone of voice skill

5. 韩国籍需要是本科学历同时有两年相关工作经验；

Korean should has bachelor’s degree and at least two years experiences in service related fields.

重要福利 Important Benefits：

1. 办理工作签证（外籍）；

Working Visa (Expats)

2. 绩效奖励；

Performance rewards

3. 加班时间按照劳动法规定支付加班工资，国定假日上班支付三薪；

Overtime hours shall be paid in accordance with the labor law

4. 定期组织员工活动/聚餐等；

Regularly organize staff activities/dinners, etc.

5. 公司发放节日福利；

Holiday benefits

6. 员工均享有带薪年假，带薪病假；

Annual leave and sick leave；

7. 公司配备国际化专业培训团队，定期组织培训；

The company is equipped with an international professional training team and organizes regular training

8. 公司配备完善的绩效考评体系，公平公正的奖金发放制度，合理的调薪/晋升机制；

The company is equipped with a complete performance appraisal system,a fair and

equitable bonus payment system, and a reasonable salary/promotion mechanism

9. 推荐员工伯乐奖；

Reference bonus

10. 每年根据业绩享受调薪，每年有晋升机会。

Annual salary adjustment based on performance and promotion pportunities.

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