IT 现场运维专员
德科斯米尔(鞍山)线束系统有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:汽车
职位信息
- 发布日期:2021-06-04
- 工作地点:鞍山
- 招聘人数:3人
- 工作经验:2年经验
- 学历要求:大专
- 职位月薪:3.5-5千/月
- 职位类别:技术支持/维护工程师
职位描述
Principle activities
Create solutions for simple problems for the solutions database, according to predetermined
guidelinesConduct tests on systems or system components
Process IT service requests and IT incidents in first level support (e.g. act as first contact person for
general service requests and IT incidents in the office area or on shop floor systems, etc.) as well as
potentially second level support at Xiaoshi or forward to second level support, if requiredInform the internal customer and initiate the acceptance of services rendered
Document actions and solutions, if applicable, according to predetermined guidelines
Service office or shop floor systems by using remote access or by providing on-site support (e.g. solve
incidents on laptops, office and production PCs, maintain and exchange infrastructure components,
etc.)Conduct work packages in IT jobs and IT service requests on-site
Maintain hardware and software asset management for assets on-site
Job requirements
Specialized knowledge / education: Vocational/technical training usually acquired through several years of experience on the job with additional technical/vocational training in a specialized field (specialized knowledge and insight required for the application of practical methods and techniques, work procedures and processes; seasoned to master of skilled trade) Work experience: Type of activities: Some differing tasks with several potential solutions, including analysis of the situation/causes Scope: Standardized procedures and processes, and general work instructions; progress is monitored at longer intervals Additional knowledge: Networking knowledge's (LAN) § Hardware troubleshooting Good English language abilities (speak and write) High demolition installation and maintenance operations certificate Competencies, acc. DRX competence model and career path: IT department head security duties Overall / process oriented thinking (Stage 1) Personal initiative (Stage 1) Goal orientation (Stage 1) Communication (Stage 2) Teamwork/cooperation (Stage 1) Conflict management (Stage 1) Customer orientation (Stage 1) Willingness to learn (Stage 1) Analytical skills (Stage 1) Problem solving (Stage 2) Innovation (Stage 1) Flexibility (Stage 1) Business-oriented thought and action (Stage 1) Intercultural competence (Stage 1) Fully responsible for safety management of the department Organize the department to provide technical support for factory safety production work according to laws Responsible for the safety and 5S management in IT area , and implement inspection and do reformation of hidden dangers Participate in DAW safety activities and safety meetings to ensure that department personnel receive the trainings and have relevant skills to handle emergency case Ensure personnel to have the special work certificate(height work) ,to meet plant EHS requirement
职能类别:技术支持/维护工程师
公司介绍
联系方式
- 公司地址:地址:span鞍山市达道湾经济开发区